Herbal Health Spa & Sauna 1081 9th Street, Winter Garden, FL 34787

"Service: Aroma Herbal Scalp & Hair Therapy While the hair wash at Aroma Herbal Scalp & Hair Therapy was relaxing, it failed to meet expectations in several aspects. Notably, the advertised 10-minute shoulder/arm rub was omitted, despite being confirmed by the front desk. This was particularly disappointing, as it was a much-anticipated part of the service. Post-service, my hair felt very clean, but my friend’s experience differed. She received her shoulder and arm massage, but her hair was not washed three times as promised, leaving it extremely oily due to the application of herbal essential oils during the scalp massage. This necessitated an additional hair wash at home to get rid of the oil, which is ridiculous after a $69 professional hair wash. Service: 60min Massage The 60-minute massage experience for my mother was marred by continuous upsell attempts for add-ons while she was on the massage table. Additionally, the masseuse frequently left the room, leaving the door open, which was uncomfortable given the minimal coverage provided by a towel. This lack of privacy and the persistent offers for extending the massage time and adding services, despite prior payment and agreement on the service scope, detracted significantly from the relaxation aspect of the massage. It was also unusual to be asked for payment before the service commenced, though we ensured to tip at the end."

"This was my First time getting a scalp & shampoo massage. Let me tell you. I upgraded so fast. That was the most amazing experience I’ve ever had!!! I ended up getting not only the scalp treatment but the massage & foot massage. Hot rocks on my back. & the Tea at the end sealed the deal. Staff was nice & I loved the decor. Left like I was out of the states. I will be coming back to try all they have to offer. Found a new gem in Winter Garden FL. If you are questioning.. don’t! Just book! My masseuse’s name was Chole. Thank you Chole for this awesome first time experience. I’ll be seeing you again."

"One of the best spa treatments I have had. So relaxing and the perfect amount of pressure to get all my knots out. Chloe was fantastic. Most would drive past this place and not know it was there. It is a great secret and I will be back monthly"