Opulence of Southern Pines, LLC - Ponte Vedra Beach, FL

"Beautiful store with beautiful things. A great place to buy gifts! Staff always helpful and friendly."

"My wife and I came to the store to begin purchasing bedding and pillows to create a luxury 5-star sleeping experience at home. The staff were awesome, they explained patiently with enthusiasm the importance of the quality of the linen and down, the context of threadcount, the different brands, the longevity of the products and how to best care for the products. At first, we purchased a French duvet cover and new duvet. After setting it up and being impressed with the quality and the potential improved sleep we were going to get from these high end products, we returned 30 minutes later to the store to purchase an Italian Sheetset and pillows. The end result we had the best sleep that night we have ever had at home. Thank you to the amazing staff that helped guide us."

"Outrageously poor leadership and customer service. I sent my mom in with $500 to buy a fitted sheet. She found one after shopping through the stores selection. She wasn’t sure of the color and the salesperson told her she could go home with it and if it didn’t match could return the sheet for a refund. My mom returned right away with the sheet as it didn’t match and so she bought another one but the salesperson refused to give her the $100 balance refund. Despite the fact that she told my mom she would. When I called the store manager she fought with me and said too bad. When I called the owner Tandy/Tanda? she also said that we misunderstood and no, she will not give refund for difference. I also went in w a gift card and purchased something and I was told “so sorry we don’t give receipts of gift card balance. You have to just take our word.” What a ridiculous archaic process and protocol. I love Bonjour and Schlossberg and have several sets. As a Swiss and a consumer of these fine linens the customer service herein by no means parallel’s the product. What a let down and disgrace. We would have been lifelong clients. Too bad they have poor leadership that clearly trickles down to in market staff. Rotten tree rotten fruit. Never will we shop here again. beware of store policy’s and don’t take a salesperson’s word for anything."

"Yes, it was the charming super soft bamboo socks, displayed by the door, that beckoned me in (bought 2 pairs for gifts). And then the friendly staff helped me select the perfect pajamas for my daughter - Holiday shopping nearly complete now. I'll go back to shop for myself soon!"

"The staff was extremely helpful and kind, very personable! They offer great options for special gifts that you can’t find in other stores."