PURE AUTO CENTER 463140 State Road 200, Yulee, FL 32097

"The experience started off ok at first. Driving back from out of state, when one tire blew out. This shop was the closest and they said they’d fit us in. Ended up buying 2 tires, then they offered an alignment. We agreed, and then a tech came to tell us that because we need a new bearing, they wouldn’t be able to do the alignment. And when we checked out, we were charged 79.99 for an alignment we didn’t even receive. The manager there wouldn’t drop the charge, saying they attempted and took the time, therefore it’s a charge owed. Not pleased that we had to pay for a service that wasn’t completed. An alignment wasn’t completed, why is that owed? We have receipts that show what was paid, and no alignment specs (as it was not performed) I would be weary of the prices and the shady business behavior."

"Thieves! They gave me one price and then when I went back to pick up my vehicle the guy Steve or Stan trippled the price of the oil change. And he had my vehicle tied up for days. Find somewhere else to go unless you want to be ripped off. They are gouging people"

"I would leave them zero stars if I could. Steve is a liar. We had a conference call regarding fees for work that wasn't done and myself and 4 others listened to the price this man agreed to. And we were going to pay although we didn't feel like we should and sent a worker to pick it up today and this guy blatantly lied and tried to extort more money. Holding the company's vehicle for ransom which has cost us thousands. He just does not understand who was sitting at the table, but rest assured, he will."

"Drop my boyfriend truck off to get a alignment the guy was giving him extra attitude my boyfriend rolled it off he has wide tires and a lift kit was just happy it could get in and get a alignment. I called back a hours later just seeing what time it would be ready seeing that I had surgery to go to and he was going to drive me the guy gave me attitude saying he was looking for the control arms cause are control are to small and the cant Aline it ok cool I said o need the truck back to go to Jacksonville have to be there at 3 guy said it won’t be ready by 3 come get it it I said ok we’ll be there in a minute I talk to my boyfriend we decide to see what it would cost we get there the guys being very rude acting like we have no idea what we’re talking about “ boyfriends a road side mechanic” and they stopped looking cause we’re coming to get the truck I asked him to please look and let us know what it would cost he came back a few minutes he said it would cost 1500 dollars for two control arms labor and alignment ok cool you can charger what you want. We asked if they could just remove the leveling they said it won’t fix we need new control arm. Ok well just take it and do it are self then go get. Then my boyfriend gets to doing it and I’ve lost two Lugnuts I called back asked to speak to a manager and the manager is very rude with me. I asked him to not be rude of me and then he says here you go and slams the phone down and hangs up on me. I called back and asked to speak to the owner and they keep claiming they did not pull the tire off. So what I’ve learned is they are very rude to there customer so I’m never coming back and will recommend no one to go"