Sleep Number 12235 South Dixie Highway, Pinecrest, FL 33156

"Received personal and professional service. Can't wait to get my bed"

"This is the worst sleep I’ve ever had. We both have back and shoulder issues so we were looking to invest in a good mattress. This mattress has done the opposite, it has actually magnified and made our pain worse. It feels like we’re sleeping on an over glorified air mattress. **BUYER BEWARE** They do not take the $5,000 base back. What are you supposed to do with a base that is specific to the Sleep Number split mattress. We spent $11,000 on their top of the line bed because of their 100 night In-Home Trial Period and at no point did anyone say the base was non refundable. We called to begin processing the return after a week of using it. They told us we were not able to process any returns until using the mattress for at least 30 days. After an hour on the phone with them they recommended we use a layer of memory foam on the mattress and scheduled their drivers to bring it over but it still has not made a difference. So now they’re going to torture us for two more weeks and in top that make us eat the $5,000 base and whatever return fees they’re going to bill is. It may just not be the mattress for us and work for others. My advice, save your money and read the fine print, it’s not worth the risk. The 100 night In-Home Trial Period is very misleading, it is not really a trial period."

"We had already decided to purchase a SleepNumber bed when we entered the store, but the representative did not pressure us to make a purchase--something I greatly appreciated. Education of the products was thorough, and options for financing were clear. Very well done."

"Fantastic experience. Maria was an amazing brand ambassador. Never once did we feel like she was simply selling a product. Her genuine interest in our sleep hygiene was incredible. Great Experience."