AutoNation Chevrolet Doral Service Center

"My service at Auto Nation Doral is always a good experience. Carlos Brito is always welcoming and gets me checked in quickly. I feel my car is tended to quickly and carefully. I usually wait in the sitting area and watch TV while my car is serviced. The waiting area is clean and comfortable."

"It is always a pleasure to take my car for service at Autonation Doral. Mr. Luis Amador, very professional with personalized attention, makes the exact recommendations to keep my Vehicle in perfect condition. Thank you always for the excellent service"

"These guys are the nicest and most patient and informative dealer. I used to take my Jeep next door and it was a ZOO. Now I only take my car here. They are fast and you can sit and have a nice lunch at the cafe as well as a cafecito while you wait. They even let me work in their lobby so I didn't have to miss work to have my car serviced."

"I was at the pump, early in the morning, ready to fill up my tank, when I discovered I couldn't open the tank door. I went to AutoNation Chevrolet Doral Service Center, there were other customers waiting for service so they asked me to leave my car. I asked for a loaner but they haven't one so they give me a ride to my home. In the afternoon I received a text message telling me to pick up my vehicle, but not telling me the status. I try to call the Service Center multiple times, but they never answered my call, I even call sales department to then be transferred to Service, but no one answered. I went, the next day, and after chasing couple of serving adviser I was able to get the status of my car, they couldn't fixed, the part needed for the repair is in back order without estimate time to deliver, so they send me home with the gas door open and told me not to close it because it wont be easy to open it again. It has been 2 weeks and still waiting for them to call me about part. I'm giving them 3 stars because their lack of communication and because it was impossible to get the status by phone."

"Worst service ever, I bought a 2023 silverado 1500 duramax, at 2000 miles the truck started making noises in the rear suspension, I took the truck to the dealer at the beginning they said the noise was normal for any truck (I had a ram 1500 before and was quiet at all) the worst part was that they said "the sound is normal" even without a test drive so I had to make a complain with the service manager. He went with me to do a test drive as soon as he heard the noises he said we will check it and we call you back, after 3 days I had to go to the dealer again they never called me and for sure the extension number of the maintenance is unattended, they gave me the truck back and put me in a waiting list to replace the leaf spring of the driver side, 4 days later they called me to schedule a service to replace the affected piece, after one day the piece was replaced, the car was quiet and nice after 1000 miles later, the horrible noise came again, I had to go to the dealer and their response was, "we can not do anything GM said that noise will be normal and there is not any solution, so for them is normal that you bought a new car and you have to tolerate the noise like you are moving a box full of forks, such a shame in a new car an even worst the dealer service, that sound was not present when I did the test drive before make the purchase. I had to left my car 4 days more for a second review they didn't do anything more than play with my time, I had to picked up the truck because I was making my payments without use the car, and as a gift when I went to pick up the car the car had a scratch in the right front part of the bumper, what a nightmare with them."