CarMax

"Went to sell our car back. The process was simple, but I had to wait a long time to get our check. It was the end o the day and everyone was getting ready to go home. Other than that, I was happy with our offer for our car."

"I was so pleasantly surprised with my car buying experience. This was my first time buying a car by myself. I had an idea of what I wanted but didn't know what I didn't know. I didn't know the right questions to ask or what I should focus on. My family has bought cars from CarMax for the last 20 years because there is transparency and no need to haggle. I was fearful of being "duped." However, when I walked in I was met by Rebekah and given respect and patience. She eased my fears, walked me through the process, let me ask all the stupid questions and answered them with great knowledge. Anything she didn't know she found out for me. She did not add any pressure and figuratively "held my hand" through the process. She offered great insight and assistance. Her supervisor also checked in with me during the process, gave a little background as to his history with CarMax, and made me feel welcome. Once we entered the financial side, Hope was very helpful, efficient, and provided great care. I could not recommend this location, Rebekah, and the staff she worked with enough."

"Wish all dealerships were like this. Did all the financing and approval online so I knew exactly what I will be paying before I even walked into the store. Once in store I check out the vehicle and made an appointment to come back later to complete paperwork and take delivery. Paperwork and payment was completed in less than an hour. Very satisfied with my purchase and experience."

"I was looking for a new car and looking to get rid of my old Nissan. I sent my fiancé in looking for me and Arias was such a huge help. My fiancé and I went in on a Sunday afternoon and found the perfect car. They accepted my car as a trade in and we rolled out in a practically new used car with low milage. Bill was also very friendly and helpful. They both made sure to work with me and find something in my price range. I will always be going to Carmax for my cars and referring everyone I know who needs a new car with great customer service!"

"Awesome people at CarMax and I got a very fair deal. I worked mostly with Fred who was amazing but everyone was awesome. Very happy."