Englewood Ford

"Excellent service from Mike Elkins beginning with an inquiry all the way to following up letting me know the car was still available on the day I was coming to test drive. I had been searching for a while and several times made appts for test drives at other dealer only to show up and they tell me it’s sold. Not here , Mike kept me updated and even ran some Preliminary numbers for us. Gave us plenty of time to test drive solo and even stayed late to help us get the car same Day. If you are tired of huge corporate dealers give this place a try. Laid back, casual, no pressure it was a pleasure ! Definitely ask for Mike!"

"So with no help from Englewood Ford and since I refused to drop off my car for a whole day 3 cities away and pay for it myself I decided to bring it somewhere else. I would rather pay someone else then to give them another dime. So I brought it to Wide Open Customs and within 10 minutes they found and fixed the leak. 10 MIN!!!! It was such an easy fix they didn't even charge me. ITS A SHAME AS CUSTOMERS THAT WE CAN GET TAKEN ADVANTAGE OF BY DEALERSHIPS LIKE THIS!!!!! UPDATE!!! So I received there generic review response. Contact us so we can help resolve your issue. I end up getting a call from service and was told that they passed me along to there sister store and a name and number. When I called she had no idea what I was talking about and told me I could pay there outside contractor to find/fix the leak. Then about 2hrs later I get another call and was asked to adjust my review in there favor. So I asked if they were going to take care of my problem and was still told no. I understand that it's a used car but I still paid good money for this car as a retirement gift to myself and this is what I'm stuck paying for now. Obviously they are to big to care about thier local veterans and stand behind there product. Very discouraged Purchased a used 2016 mustang convertible. Well it leaks and they basically said sorry call a body shop. I even bought the extended warranty through Ford. Still nothing. Very disappointed with this dealership. So I can deal with a car that floods for the next 5yrs or pay someone else to fix it. Hmmmm sounds pretty messed up to me. But hey they got there money right. Will not be buying another car from them. Small enough to care big enough to matter huh? Not much caring going on."

"We have bought to vehicles from them since living here. The salesman take things at your pace. The also have a good selection of new and used vehicles."

"Great selection of trims, upfront on pricing, fair trade-in value and a smooth process overall. Mark took care of multiple clients at once due to low sales staff and still made the experience seamless. Zach their finance manager took the pain out of the paperwork process. In the end, acquired the exact trim and features I was looking for on my new F150. Best of all, not having to drive an hour each way!"

"Made appointment for service because my truck is making rattling noises, and having starting issues. Showed up on time, and was told my concerns were not concerns and to beat on truck if it’s making noise. I have $5000 ford extended warranty for my truck. Was told they would have to charge me 200$ for each concern. Not only did I get told “I don’t care what google says” I received a very arrogant attitude from 3 employees. Unprofessional and nasty people to deal with. I wouldn’t recommend this dealership to anyone. Drive 30 mins in either direction to another ford. I can’t even imagine how they must take advantage of less mechanically inclined people in the area. I’m going to put formal complained into ford corporation. Beware of this service department whom act like they aren’t working for ford."