Superior Auto Care / Coastal Automotive 3175 Placida Road, Englewood, FL 34224

"Rick McNew is the best mechanic you will ever find! He is so knowledgeable and he will not recommend any service that is not necessary. He is the most honest professional in the Englewood, Fl area!"

"How these people got such a high Google review is beyond me. They have had my clients car to repair a window not going down since around April 2023, so almost 7 months. We were told the wrong part was ordered 3 times. How does that even happen? Finally the 4th time is a charm after waiting over 13 days for shipping through Fed Ex(I didn't even know shipping times that long even still existed). I found this information out through my persistent calling for a status by the way. No one called me to let me know the right part had finally arrived. This was on Monday Oct 23, I was told the car should be ready by Wed the 25th. Wednesday comes and goes I hear nothing back. Thursday all day I call only to get voicemail. Now it's Friday, I go to Costal in person only to find a sign in the door that says they will be closed from Friday the 27th to the 30. REALLY? Now I would like to add that my clients are coming back for the season very soon and are asking me every day if I have a status on their car they will need when they arrive. I don't have a lot of experience with mechanic shops but I do have a little with common sense and customer service and this whole situation just blows my mind. I would think any business that is open would have some level of professionalism and I don't see that in this situation. It's just ridiculous"

"I do not usually submit reviews, however I feel a passionate necessity to do so in this instance. Kelly and Rick are the Dream Team! Kelly is phenomenal as a Service Writer! Rick is the most thoughtful, thorough and speedy mechanic I have ever encountered. Unrivalled integrity and experience, Rick takes the time to explain everything in a simplified manner so that even a novice like myself, can grasp the content. He recently repaired my A/C after being without for the last 16 years! While I may not have heat, he solved the greatest obstacle, which was getting my A/C working, at a fraction of the cost for the "all or nothing" approach I was quoted many years ago, by a service person who didn't bother to offer any options. Who needs heat in SW Florida anyway?? I will continue to pamper and preserve my 21 year old Jeep for as long as possible with Rick, Kelly and Coastal Automotive! Thank you guys from the bottom of my ❤️!"

"Ryan and the crew at Coastal have become the go-to for mechanical work on my 40-year-old MGB. As others have noted, Coastal can be trusted. Trusted to do only what's needed, trusted to do it right, do it on time and at a fair price. Also, he knows his stuff."