Platinum Wrench Auto Repair

"Were having an issue with our 2015 BMW X5. We are not from this area and had no idea who to call. I began doing research for repair shops in the area and ran across Platinum. Per usual I read the reviews. However, unlike most folks I'm guessing, I start with the 1 star reviews. I want to see if the owner responses and if they do, how do they respond. I'm a business owner of a 53 year old company back home and I respond to every review. 5 stars and 1 stars. What i found with Platinum is that the owner understands that he or she isn't perfect and that mistakes will be made and the own up to them. We dropped the BMW off this morning around 10am. Got a call with the diagnosis around noon and the car was ready to go at 3pm as promised. we needed batteries and belts. 100% professionalism, from the moment we walked into the shop to the moment we picked up the car. Great customer service!!! In addition, the price quoted was not the price we paid. When we got there the gentleman let us know they were able to do the job for a bit less than quoted. $250 to be exact. Platinum is top notch, trustworthy, and very professional. Do yourself a favor and use these folks for your repairs. You will not be disappointed. Charlie Mac."

"This was my 1st time using Platinum Wrench. It was fast to schedule an appointment, service was great for an alignment. The technician gave me the choice of rotating the tires but since they were basically too far gone he didn’t really recommend it. I love that they didn’t try to add on to my balance for really no reason! Great job all around!"

"My engine was making a noise and went to a shop that told me I needed to replace my engine for $7200.00. I called Platinum and they quoted $5900.00. I brought my car to Platinum and got a call the next day saying my car would be finished that evening, it only needed a timing chain kit. My bill was only $990. Thank you Tom and John for your honesty!! I also saved another $450 returning the rental car over a week early."

"I took my car to my local repair shop for a coolant. They kept it for a couple days and couldn't find the leak. I took it to Platinum Wrench and they found the leak within a couple hours. And I was able to get my car back that day. I'll be back for all my service work for now on. And recommend them to all my family and friends."

"blew up my driveshaft on my 2007 bmw 328i and was referred to Platinum Wrench from family. they took care of it all!! felt like a new car again and it was quick too! the work they do is fantastic and the customer service is great. definitely will be bringing my car back if i have any future problems."