Auto Glass Doc

"This company is very Unprofessional, Not to Mention Sloppy, Reporting them to the BBB, Black Glue Left on my Paint and Broke Clips that hold the Plastic down by my Wipers, Black tape holding it down on to my fender, Very UNPROFESSIONAL!"

"Picked AGD because of the reviews. Called in the early evening to set up a mobile repair for my Jeep's windshield. They got my insurance company on the phone, opened a claim and scheduled my repair for the next morning. Thought everything was going great. Next day, tech showed up in an unmarked white van, pulled up in front of my Jeep, he got out and didn't even turn the engine off. Walked up to my Jeep, barely glanced at the windshield and said "Yup, that needs to be replaced". I said its just a tiny crack, not even the size of a dime, are you sure it can't be fixed? He goes "I been doing this 16 years, that can't be fixed, it needs to be replaced". I said I don't want it replaced, I want it repaired. He said he would call "them" referring to his office, like it was another company. Then he called me back and said "They will only replace the windshield, not repair it. What do you want to do?" I thanked him for his time, set up an appointment for the next morning at a local Safelite store. Safelite repaired the windshield in about 30 minutes. Told the Safelite tech what had happened the day before, he did not have nice things to say. He did assure me the windshield was fully repaired and under Safelite's warranty if it ever has an issue."

"Auto Glass Doc was almost $100.00 cheaper than other glass shop's in the area! Jessica in the office was very quick and helpful at getting my windshield replaced. Anthony the tech that came was very fast and did a great job! 100% Satisfied."

"Called and scheduled to replace glass . Left work early to be home. Waited n waited and called to see what time they would be coming out. They did not have me scheduled. They had confirmed they would be here Saturday. I lost 4 hours of work n waited just to find out they were not coming out.. very dissatisfied."

"Excellent experience all around. The CSR was professional, courteous and personable, the techs were on time, professional, and completed my windshield installation quickly, leaving my garage and Jeep looking untouched with only the standard blue tape at the top to note they were even there. The glass is OEM, arrived with my tint strip across the top already installed, and before they even started handed me a check for $125 as promised. They’re even a preferred vendor of my insurance company so they’re happy. This company and their employees are outstanding!"