K & M Rentals Inc

"K & M Rentals was a wonderful business to work with. They delivered & picked up the scooter at the house in which I was staying. I charged the battery every night and the battery never dropped below full. I will definitely contact them for rentals in the future and would highly recommend them to others."

"I hired a transformer for my Aunts UK folderable mobility scooter and it worked brilliantly. I had also recommended the company to my friend that was visiting and she had no issues whatsoever with her scooter. Unbeknownst to us I ended up with severe hip and knee issues so went and hired a scooter for myself for two weeks. These scooters are so easy to use, reliable and comfy. The staff and company are efficient, very welcoming and so helpful. Thank you so much K&M you made two large parties very happy and we had great vacations thanks to the support you provided."

"I had the best experience renting a scooter from K&M Rentals. They answered all my questions and it was easy to make a reservation. Due to a change in plans, they graciously accommodated my delivery location and pick-up time, which was a huge help for me. They were prompt, courteous and friendly. I would definitely use them again!"

"My family has been renting from K&M Rentals for many years and have always had an excellent experience unfortunately until now. I was contacted at 2:30pm today that the scooter was due back today at 1pm which I totally forgot about. I was contacted by Crystal, a very rude and unprofessional representative at K & M. I said to her it's 2:30pm well past the 1 o'clock due back time what can I do at this point? What time do you close? 4pm well I can have it back by 4pm. She proceeds to hang up in my face. I called back and spoke with Taylor and explained my disappointment with the level of service that I received. I expressed that I have many choices that I can take my business. There are plenty of other places to rent scooters from in Orlando-Kissimmee. No one should be hung up on. I should have been given options. Most people that use this service are older and may forget times and dates. It would have been nice to receive a courtesy call earlier today or even yesterday just to ensure the customers remember their due date and times for returns. I thought as long as it was returned before close of business it was fine."