Familia Insurance Agency
3055 Michigan Avenue, Kissimmee, FL 34744
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Familia Insurance Agency is a trusted insurance agency located at 3055 Michigan Avenue in Kissimmee, Florida. Our dedicated team of professionals is committed to helping you find the best insurance solutions to protect your family and assets. Whether you need auto, home, life, or business insurance, we are here to provide personalized service and competitive rates. Contact us today to learn more about how we can help you secure the coverage you need.
Reviews
"The team provided me with outstanding service, offering valuable advice on my policy and presenting me with the most suitable insurance coverage options. I truly appreciate their dedication and assistance."
"Absolutely love Familia Insurance. They had great service and found me the perfect price. They are very friendly, are bi-langual, and work very hard to meet you needs. Would recommend for everyone."
"If you need insurance just call. Damaris was so helpful and got us a great rate on car insurance. Literally saved us time and money . She was so helpful and walked us through everything step by step."
"Wonderful service. They really take the time to help you and try their best to assist you in the best way possible. Definitely recommend."
"My girlfriend and I are both on the policy with our own separate cars and while the insurance part is fine and normal, the customer service part is walking a dangerous path because of the one female employee with a Dominican accent that we always seem to have to talk to. Every interaction with her leaves us stressed out. On multiple occasions she has: Forced us to speak in Spanish which we are not fluent, In the middle of a 30 minute conversation she will ask you what your name was again and say oops I had the wrong policy up, we have asked many times to change the payment card and name and it Is never updated causing late payments and us having to make the same phone call every month just to pay our bill, because we are under the impression they updated the card to the one we just gave them on the phone to pay our now late bill. Fortunately for us after almost 2 years of this we found out there is an app for our insurance and we don’t have to have her put the wrong card information 10 times And have her tell us that there is probably no money in our cards. Turns out the first payment on the app went straight through so she was wrong. If this woman happens to change something on the wrong persons policy someone can end up with a ticket, in jail, or screwed if in an accident. Make sure you triple check what information they have for you."
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