Volkswagen of Wesley Chapel Service & Parts

"Great place, drove my 2018 Passat GT from Orlando to Tampa, and all of the sudden my oil light went on low on oil. Stopped in to buy oil they just took my keys rook the car and added oil at no charge. Thank You!!!"

"TAKE PICTURES/VIDEOS OF YOUR CAR INSIDE AND OUT BEFORE ANY REPAIRS First of all, I want to say that Zach Leclair was great throughout this whole process. This review is more directed at the Service Manager who tried gaslighting my fiancée and I into thinking they didn’t break the Air Vent trim in the car. The service manager refused to acknowledge they could’ve broken the trim because they only were working on the Steering Assembly. Hey pal, the trim around the steering wheel is right beneath the trim for the air vent! Unbelievable. Tiny detail? Sure! But it affects the value of the car nonetheless and we were quoted $300+ to fix I hope he reads this :)"

"We took my husbands car to get assessed for a windshield wiper lever that fell out of place while in use. All it had to do was be attached back in place. We were quoted 200 dollars for the diagnostic and then was told it would cost around 1000 dollars because they wanted to order a new piece plus the charge of their labor, which would apparently be 3 hours. All we had to do was buy a 20 dollar tool and take the steering wheel off ourselves and it took us 30 minutes to do. I find it completely ridiculous that they were trying to scam us out of a thousand dollars instead of just simply listening to us. Only reason we went is because we thought his warranty would handle something that wasn’t his fault. Never will go back again."

"This place takes care of my car, keeping it nice and mint while it’s mine. Craig is the best person to help make sure things are done well. Why buy a new car when I can keep going to the wise people here and keep my baby? Great maintenance team. Always go here to service my Volkswagen to get superior service here in Wesley Chapel."

"Best place to get a vw or service on one! Zach Kelly is the best! He has helped us on a couple occasions and has been stellar every time! He goes above and beyond to make sure I know what is going on and all our options! Best service I have ever gotten from a car dealership! I was able to bring my 3 year old and staff was so friendly playing with her and making our wait easier!"