Tires Plus

"Exceptional service and repair. In at 12:30 today for diagnostic appointment. Out at 3 with repairs and service completed. My 12 year old neglected car runs like new! The shop is easy in and out from busy road. Waiting area and restroom clean and comfortable. Front end staff pleasant and attentive, even though obviously busy. I will be returning here for any further auto needs. Thanks to all of you for a low stress experience."

"I made an appointment for a front end alignment at 9am. Showed up at 8:40 and dropped the van off. By 2 no one had called so I called them. I was told it was on the rack and would be done by 3. Arrived at 330 and my van was in the same spot. The gentleman told me he had made a mistake and thought I was a different customer. Told by another guy at the counter that there was a truck that was still on the rack from the night before and that they were waiting for parts. Why wasn't I told at some point in the day that this was the situation? I had to get a ride to work and I had to leave early to catch a ride there. At 4:30 I asked for my keys and left with no work done. I had purchased the lifetime alignment so I assumed it was the reason I wasn't given good service. I've spent a lot of money at that store over the last 20 years. The company I work for spends a lot of money there along with a lot of employees. The Firestone down the street said they would honor the alignment. Thanks."

"Orlando was exceptional with his customer service skills, he went above and beyond the call of duty to help me get an appointment, which was the next day and the tires were delivered the next day too. The entire process went smooth and within one day after I purchased them through my work. Robert was also exceptional on the day of the install, he made sure everything went smooth and as planned. The team that worked on my car, the installers, were amazing, fast and efficient. This tires plus along with the others I have dealt with in my life, have all been professional. I love this tires plus because they are very efficient and friendly. Thank you. Please recognize the entire team and give them incentive, thank you."

"I would give this place a negative review if possible. Made an appointment for 3pm. Just for them to park and hold my car for two hours. When I spoke to the employees they told me it was my fault they didn't work on the car because I didn't wait around and supervise them doing their job. Do not. I repeat do not make an appointment here it isn't worth your time or frustration."

"Beyond impressed with the new leadership and team! Above and beyond service for my daughter and I. The communication from the manager was very transparent, the teams follow through was seamless, and we could tell that our concerns mattered! Grateful... Impeccable customer service!"