AutoZone Auto Parts

"Great customer service! Had the right answers, had what I needed, and even replaced it in my vehicle within 10 minutes! True professionals and personable, too."

"Was in there to buy headlight replacement bulbs. A few customers were at the counter, so I thought I’d have to wait a bit. Someone came out from the back and helped me right away. I appreciated that."

"Last yr I bought a battery and it's still under warranty and the store employee installed it well 2 weeks ago I had to try to put the positive battery terminal back on just to back to the store for another employee to tell me that I should have replaced the terminal bolts but it's was stripped and I saw the led from the battery on the threads but he replaced the bolt at no charge so then today comes and I had to go 3 hrs away well on the way back I stopped for gas and I then went to start the truck and it would not start so back to the battery and found the negative terminal bolt with led all over the threads so another bolt was stripped so I had to make work to get back to the store then I explained to the girl at the counter the at this point I had to fix my truck 2 times now and I just wanted a new battery so she said ok but the store will not do the install she mad me do it so I did but I wasn't very happy that I had to fix it myself but they did before so now they don't do installation of batteries anymore cause they can't figure it out or think that everyone one is a backyard mechanic if they did that to my wife this would have been a completely different review now that I bring up my wife's car they put a battery in her car and then we were getting error codes like crazy due to the installation of her battery at the same store so I brought the car back and the guy beats the battery terminal with a hammer ans screw driver to bend the terminal to fit I was hoping he would hit the battery hard enough to break the battery on my wife's favorite car and all the acid would destroy the metal or he would get splashed with acid I will not have them touch any of my cars again Update: So I emailed customer reviews like it asked me and then I get a response for idk who and that told me some manager would get ahold of me within 24hrs well exactly 24hrs later I get a response from some manager guy that wants me to call him to go over what happened so he can correct that issue with the store and my thoughts are why are you asking me to tell you how to do your job didn't I write enough in the reviews so now I'm not getting paid to be their mechanic cause none of them want to work and now I have a so called manager that wants me to tell him how to do his job what a joke I'm going to another auto parts store like their competitors I'm so disappointed cause I brought all my kids cars there all my work vans and my personal cars and even employees cars and trucks not anymore"

"My Jeep had a dead battery this morning the manager of the Brooksville FL Auto Zone on Cortez Blvd, I think his name was Chase was amazing. He was so nice and took care of my battery. Very good service."

"My windshield wipers were shot, and I wasn't confident in my skills to replace them. No worries! First I was shown where they were, and given the sizes I needed, and given the options available. When I brought my choices to the register they approved the choices as good, and without hesitation installed them, giving me a good view, so if I chose to do it myself next time I could. Pleasant, helpful and patient - what more could I ask?"