Classic Collision

"Went to set up my truck for repairs. Nice staff"

"This has been a horrible experience all around. We wrecked the truck back in August and it's the end of November and it's still having issues. We had e taken the truck back 3 times and the last two times the just left us without a rental. Stranded us at home. Brought it back broken every time. So we finally took it to World Ford to have it looked over. Diagnosis run $400+ dollars and we needed two. Two systems. So two diagnosis. In the mean time I got a flat in my tire. So they're saying it's due to the flat and not their repair work. Three weeks passed while I waited for my appointment at Ford. The window issue and the alignment have been an ongoing situation since the crash. We are paying for our rental car out of pocket and all of the diagnosis and repairs to be done correctly. We asked for Classic Collision to open the claim back up and help out like they should and our request has been denied. Their work is guaranteed. All I can do now is fight with my insurance guy and warn people about their morals and outsourcing of their work. The bodywork looks good. So they can do that. But do not let them have anything else to do with your repair. Warning Warning Warning. You have been warned."

"This body shop and towing company works together with Escambia county to price gouge you and fill their own pockets we were on an accident with an uninsured motorist who was on their phone and ran a stop sign at the urging of the state trooper I let them tow my car because I was told since it wasn't our fault it would be cover by insurance it wasn't. It ended up costing us $550 for a 5 mile tow and for our vehicle being on their property no more than 24 hours not counting what I had to pay for the tow to get it home when I could have paid $75 and had it towed straight to my house do not trust them they are greedy beggers!"

"Brittany, terry, and several other members of the classic collision team have been incredibly wonderful, professional, and helpful from the beginning to the end of having my vehicle repaired. I dropped it off about three weeks ago and in that short amount of time $5,000 worth of damage has been basically erased. I’m so incredibly happy with the service. I would recommend this place to anyone and everyone. Any issues I have had they went above and beyond to help me and i am so beyond grateful for the wonderful service."

"I brought my (very cherished) 2017 Destroyer Grey Challenger to WFPB after Hurricane Sally to have some paint and body work done. From the onset, everything I experienced with this shop has been stellar. Their communication through the process, their eagerness to ensure I was fully satisfied with the finished product, their willingness to make everything right and as back to new as humanly possible was unmatched to anything I could've expected. The staff here cares, no matter how busy they are. They take the time to make you feel like you are important to them and that your satisfaction is of the utmost importance. I highly suggest them for collision, paint, and body work. They may take a little longer than some of the other shops (you can get it done fast; you can get it done right; but you can never get both), but they will not stop until you shake hands and walk out truly content with your vehicle. And I am. Thank you to the entire staff. They took the same amount of care with my car as I would've taken myself. I appreciate that."