Nevels Automotive Service Inc

"Honest, professional, does great work. I only trust Nevels with all my car needs. He isn’t out to rip anyone off and backs his work."

"This mechanic shop is very thorough. Alicia the front office girl is outstanding. SHe made calls on my vehicle and kept me updated. This will be my go-to shop."

"Very friendly and positive service. The price was just right. The owner and workers were honest and upfront from the start. This is a business that is very blessed to have in the Pensacola community!!!"

"Took my 2013 RAM in when the power steering went out. Thinking it was going to be a very costly repair due to it having an electric power steering module. The power steering suddenly started working when we were in the parking lot having it looked at. We decided to just let it be until it went out again. While leaving the parking lot the mechanic stopped me and asked to check one other thing. He ran diagnostic on the battery and alternator. My alternator was going out and he caught it. They had my truck serviced and road worthy in a matter of an hour. We ended up taking our beetle over to have them look at it also. Talk about a fair, friendly and honest business! That’s hard to come by this day and age and especially in automotive repair! We will be using them for our service needs from here on out even with the hour drive from our home!"

"I’m actually really surprised by some of these ratings ! The first time I ever picked up the phone to deal with Nevel’s they were closing in 5 minutes . My check engine light had come on and my car had ran hot for a few minutes on my way home from work. Alicia answered and told me she would wait for me to get there and did. She came right out and hooked my car up to their scanner . She reset the codes and assured me everything was good which it was for a while . The second time I used them was for something minor but the way my car was running and sounding made me believe otherwise . Again, I stopped in pretty short notice and they stopped what they were doing to take a look at it . Derrick spent some time with me and my car thoroughly diagnosing it and sent me on my way feeling safe and very much satisfied . He never even charged me . As I write this review I am currently waiting for them to get a part they ordered to do a pretty big job for my car this Monday. I have confidence that they know what they’re doing to make my car safe and that I am getting the best deal they could offer . Alicia is so friendly and has a great deal of knowledge when it comes to vehicles ! She really makes you feel like you’re a life long friend of the family . I have no doubt my car will be back as good as new come Tuesday . I’m lucky to have found this shop! And fyi … I had an appointment with meinike the same day and the tech on duty expected me to leave my car for days without being able to project when it would be looked at or what the problem could possibly be . He had no sympathy or care in the world for my situation. This is why I’ll forever support our local family owned businesses even if they do have to charge a little more . The raport they build is worth it to me at the end of the day."