Publix Super Market at North Miami 12855 Northeast 6th Avenue, North Miami, FL 33161

"They're attentive, polite, respectful, and helpful. The store is clean and well organized. Their bathrooms are always on point. Everything's fresh, all Department personnel are super attentive and willing to help..."

"It's an older Publix. The doors are narrow, and the carts are wide. Going through the doors is risky when someone else comes through the other direction. Other than that, the staff was super nice! My blueberries opened just as I walked out. I turned around and told an older female staff member who said I could get another, and she proceeded to go clean it up... I picked out another container and went to the desk where 2 youngsters were yakking away, ignoring my presence. Finally, one turns and half-heartedly asks if she may help me... I turned and walked out, spied the older woman still sweeping up blueberries, and handed her the container with an appreciative "thank you" Children need to be trained in courtesy and customer service...I had a similar experience at a Burger King on Biscayne and 125th... Young adults need to be reminded to respect their elders! Heck, we all should be vitreous courteous to each other, regardless!..."

"Great service, nice staff. It's always in and out for me."

"Harold is an inspiration to his team … leading by example kind of leader…offering assistance to his customers and without hesitation helping his customers to downsize packages to my need…as he worked his way around, few times he asked his team member if they were doing OK … it was a real pleasure talking to him…hope everyone would be as nice and kind as he is!!! Publix you have an asset on him!"

"Latitia, the assist customer service manager is awful. She denied me a refund because, “why would I buy something and not open it then want to return it”. She absolutely does not embody what Publix’ customer service guarantee embodies. Luckily, the STORE MANAGER came to the front and rectified the issue immediately. Better training is needed when putting these people in these types of positions if they don’t know the first thing about their own policy or customer service for someone who pays thousands of dollars to this corporation a month."