Family Dollar

"I went there this morning to return a Christmas tree I was telling her I don't have my receipt but I bought it with my debit card she's was very rude she talk to me very badly, I ask her may I talk to your manage the manager wasn't there I ask her give me a number so I can call she gave a fake number her name is isabel I would like to know why she treat me the way she did this morning this is unacceptable."

"Well located and easy to notice while driving, this Family Dollar Store has a little bit of everything. They just started selling cold beer. Pretty amazing for a Family Dollar store. The price is reasonable. There's always someone to help you. A visit to this location is really worth it."

"Let's be honest! Family Dollar is a place you go to for nice things that are low in cost. As well as you find certain brands of food that may not be sold at other places like Publix! This location has always had the worst customer service from the managers to the staff. I do not rate customer service based on how friendly people are. I rate customer service based on how much you're willing to understand what I'm asking and try to help me! This location from the managers to the staff are unprofessional. You have a manager who will quickly tell you "I don't know" and walk away. Or you'll have a staff member who looks at you and say "I don't know let me ask the manager" and it's the same manager who doesn't know anything. My experience today as of 09/13/2018 has been the worst!!! I was trying to get information on an item that I purchased. As I'm waiting in line, I noticed the teller is speaking to other customers but she keeps replying back in Spanish. I did not understanding why. Until I get a chance to ask her about the item that I purchased and she's replying back to me in Spanish and I'm looking at her telling her "I don't understand what you're saying.?" She starts pointing at a sign related to what I purchased. So I asked her you "is there anyone else working here with you so I can speak to them?" She says I'm the managerand alone. The line is to the other side of the store. How in the world does a place of business doesn't have a second person working to translate if needed. She handed my item and waved for the next person to come up. REALLY! Every customers walking out is trying to understand what in the world is going on?! If that's the case I'll go to another location."

"Very unorganized and very rude manager. I come here all the time as i live around the corner... yesterday they had a sale through coupons that i couldn't find in the app.. turns out, they were expired though they were still displayed all over the store. I asked the manager and all he did was tear down the price. I go to the front to wait on him and he never came because he was laughing amd chatting with a customer (of his own race) when i didn't even get a smile from him. I asked him if he was going to honor it and he simply replied "nope" and walked into his office. The guy waiting (maybe he was an off duty employee) and he said "he's usually nastier than that.. you caught him in a good mood" i find that ridiculous to behave such a way and not honor prices displayed. I'll just go to another one... horrible customer service"

"The Store Maneger Alexander is a hot mess.. I don't understand why Family Dollar would hire someone like him. I guess because he has the store manager position he thinks he can talk to people any kind of way. He looks nasty and DIRTY. What happened to clean environment! The store it self was nasty... Dead Rats on trap's. Ugh... But that's still not the problem... I have been a customer of this family Dollar for about 3 months.... I have shop at other family Dollar and never has this problem. The Store Maneger Alexander is so rude and very inconsiderate. I walk into​ the store to purchase some items. But I walk into the store with other bags from another store. His cashier ask me to leave the bags at the front. But she didn't take my bags from my hand she ask me to put it in a shopping cart and that she would watch them... After I shop for my items and paid for them I noticed my bags from another store was missing. It has food in there to feed my kids. I'm a struggling parent that's trying hard. I don't steal but to have something stolen from me it hurts. As I noticed my bags where missing. I ask the cashier where's my bags? She said oh if it's not there go check each lanes to see if someone​has that cart with my food in it... I said excuse me that's not my job to do that.. I need to speak with the manager. That's when his rude nasty guy came from the back with his rude mouth TALKING about that's not Family Dollar problem because I should have took my bags to my car and instead of giving my bags to the employee... I DID called the cops and have a report number.. because if I was someone that walks into​ Family Dollar stealing you guys would definitely press charges against me.. so I'm doing​ the same. I would never go to that store as long as I know that rude guy Alexander is there."