Sun Cleaning Maid Service & House Cleaning

"I’ve hired this place twice to clean my house and the 1st time they did a really good job but the second time they did a HORRIBLE job and then I told her that I rather the First Ladies who cleaned my house good the first time . Then I asked can I get a discount for the next cleaning she said no because they said they did a good job . The didn’t wipe anything down , they didn’t clean the toilet . And basically the whole job was subpar and I expressed how disappointed I was as a returning customer and she didn’t care to fix the issue or compensate me for it . Please don’t book with them . They don’t care about customer satisfaction at all ."

"Hands down the best company ever!!!!! I literally called for a quote on 10/4/22 and they were out cleaning my house the next day and did an amazing job. I had the pleasure of having Monica and Alejandra and they were just so nice and professional the whole time. My kids are super super messy and they literally left their room unrecognizable. I will recommend them to anyone and I will also be retaining them for maintenance to come every 2 weeks. I do not regret calling them. Sun Cleaning you have me as a customer for life. - Diana -"

"I've used this service for the past two years, I've always been happy with the quality of work & I've never had a complaint. I've used the same team on a recurring bi-weekly service and have even referred them to friends and family. I recently moved and wanted to get my team out to the new property for a move-in cleaning but was told they were unavailable on the date I needed. I agreed to have another team come this one time and then continue my recurring service with my original team. This was a mistake. 1. The cabinets/drawers were not all wiped down. There was still dust/debris on and in some of them. 2. The stove still had a layer of dust on it as if it wasn’t wiped down. 3. You could feel the grit along the surface of the marble counters and tub which lets me know they were not wiped down. 4. The fridge was not done. 5. The floors do not appear to be mopped in the bathrooms as I could still see shoe prints from the shoes I wore earlier in the day. 6. The inside of the washer and dryer were not wiped down, there was still debris in the dryer. Those are just SOME of the things I noticed upon coming back to the house. To make things worse, they left my sliding glass door open, WIDE OPEN. Not even thinking to have closed the screen, I had so many mosquito's in the house by the time I got there around 9:00 PM! I promptly sent an email to Sun Cleaning addressing my concerns. I was livid being movers were scheduled to come the following morning to bring our belongings. What a complete waste! Natalia from Sun Cleaning called me early the next morning after receiving my email and scheduled the same team to come back to my home that afternoon to re-clean. I agreed to this solely because of my relationship with this company. Another mistake. I will say this, the re-clean was fine. The ladies addressed all areas of concern. However, they had to maneuver around furniture and boxes and the movers who were coming in and out with their hand trucks. Not an ideal situation being we're in a limited space (1100 sq ft), but they did their best to make it work and I appreciated that. But the biggest slap in the face had yet to come. I have never had a cleaning last more than two hours. Realistically, I've only ever had a 2/2, never larger that 1300 sq ft. We're talking a completely empty, brand new, never lived in apartment. I could have cleaned the property by myself in 2 hours. However, two professional cleaners claim that it took them 3 hours. I've never been so insulted. It's truly a slap in the face! I called Sun Cleaning immediately the following morning when I noticed the $50.00 overcharge and spoke with Natalia. I explained to her there was no way these ladies were in my home for 3 hours (especially being the apartment wasn't cleaned accordingly the first time around). My recurring team has always completed my deep cleanings and regular cleanings within 2 hours at the homes I've lived in and/or referred them to. I explained to her I felt I was being taken advantage of being I wasn't at the property for the actual cleaning. In the end, I told Natalia calmly if she was unwilling to do the right thing I'd have to cancel my recurring service. Her response: "No problem Ms. Guillaume, I will cancel your bi-weekly service". So the $50 (for time that wasn't worked) was more important to them than the $2,000 that's made off my recurring service for a year? How can I willingly support or recommend a business who treats their long time customers like this? My advice to others: Find a company who cares about their customers."

"We are new to the Fort Lauderdale area and found Sun Cleaning and tried them out. We were very happy with the service we received. The people were very friendly, which means a lot as I am Texas native who is used to southern hospitality and was impressed. More importantly they did an excellent job on the cleaning of our condo and we will definitely use them again! Once you find someone who is great and trustworthy you don't let go. Thank you for all your hard work - we definitely appreciated it!!!"

"We needed our Coral Springs condo cleaned prior to our arrival and began our search from Connecticut. Sun Cleaning is one of the best south Florida decisions we have made! Their team is incredibly professional and friendly. They work to get everything completed within the time allotted are VERY, VERY trustworthy. In fact, we have had the Sun Cleaning team enter and clean our home while we are in Connecticut. Moreover, every nook and cranny, including our patio, is spic and span and smells wonderful. We LOVE this company and are delighted to have found them. We would be happy to provided references and details."