The Maids in Sarasota

"I called this company yesterday and received an estimate to clean my 2,500sqft 3 bed 3 bath plus den & office home that is already in clean condition. The estimate was $216-$324 but she said they would provide me with the set total upon arrival once “condition” was observed. She said the maids service included vacuum, mopping, dusting, wiping kitchen cabinets, bathrooms, cleaning sliders inside and out plus tracks. The only service not provided was organizing and laundry. I said I was looking for a deep clean with most important being things I don’t normally do such as dusting/sliders. When the maids arrived they said it would be over $500 to clean everything. I Was shocked, in my mind after being given the range of 216-324 I thought it would fall within this range to do all the tasks she listed on the phone that are typically included in any clean. I chose to take off two of the three bedrooms to keep it at the $324 range. The maids finished after 1 hour and 20 mins and did a poor job overall. I paid $324 to have them mop, vacuum, half clean my three bathrooms, half clean my kitchen, and barley clean the slider tracks on the inside only. They did not wipe my dining room table, did not wipe my kitchen island, did not dust baseboards, my coffee table, or windowsills in bathrooms. They did not wipe kitchen cabinets. They did not clean the laundry room sink/floors. They cleaned the floor in the office and den but didn’t wipe desk,ECT.. Did not vacuum our closets in our master bedroom. The maid came to get me from outside to say they were done and for me to check that everything was okay. The floors were soaking wet and she was half way out the door so I didn’t have time to examine and didn’t want to walk all over wet floors. So they left. I called the company immediately after they left to report my experience. She asked if I wanted them to return and I said no. I said this would make me feel uncomfortable as the lead cleaner was already rude/rushing and there was a language barrier. I said I would just clean it myself and not use the company again and that they need to be more clear with their pricing when booking. The maids (4 people) showed back up at my front door repeatedly knocking and jiggling my door handle trying to open the door-who does this? I didn’t want to answer but they weren’t leaving so I answered and they came inside and wiped the dining table and mopped the laundry room floor in two minutes while on the phone speaking in Spanish and left. This was an extremely uncomfortable situation and unprofessional to go against my request to not return. When I was already starting to clean it myself. Three of the four maids did not wear shoe coverings and walked throughout our home in their sneakers. We do not wear shoes in our house ever and this was very off putting as I’m sure they walk through dirty homes. Overall this was a terrible experience and unless you feel like throwing your money in the trash I’d stay far away from this company. Apparently $324 gets you the bare minimum. Photos attached for proof. I wish I could post videos."

"They were just a pleasure to deal with. The office called back and followed up, throughout the Scheduling process. They were fully insured and were able to provide a COI to the manager. The girls were on time and worked very efficiently. The house was dirty from new construction dust in a high rise unit. It was spotless when they were finished. The place looks and smells great. I highly recommend "The Maids Gold Team""

"Friendly professional and they keep you updated with their arrival. Team name Yenni white., did a wonderful job ! Not only does your house smell and look clean, it truly is ! I recommend them"

"We have had cleaning services for the past 20+ years. We have had good relations with these services. We always appreciate the effort to do a good job. This “Gold Team” of The Maids Sarasota has to be the best we have ever employed. They give those extra efforts to be sure everything is spotless and meet our expectations 100% of the time. Dependable, flexible, well-trained, consistently EXCELLENT! I would give 6 STARS on a 5 star scale."

"Highly recommend The Maids without reservation ⭐️ Lesley and team lilac are awesome! They have been helping me for a long time. They are thorough, attentive to detail, and overall do a really wonderful job! They are also very sweet and professional. Scheduling is easy as well. Gretel is always flexible if we need to add cleanings or move cleanings around to meet any needs that arise. I truly can’t thank them enough for all they do for us! It is much appreciated."