SERVPRO of Lake County

"The Servpro team and contractors were professional, respectful, and the job cost was reasonable. Tina and Lisa on the cleaning team did an immaculate job! They restored my bathroom to better than it was when it was originally built. Would highly recommend ServPro for any of the services they provide."

"Excellent service! Contacted ServPro to have carpets cleaned and they were able to come out 2 days later. Carpet professionals were friendly, knowledgeable, and worked really hard to get all spots removed. So happy with our choice to use ServPro of Lake County. Thank you!!"

"This was my first time as a new homeowner that I ever had a catastrophe. The Servpro team was absolutely wonderful, from my first phone call, to them picking up their equipment today, it was flawless, and actually a pleasant experience. The technicians they sent to my home for the 4-day period of extraction of the water and the drying out process were amazing. They were very thorough in the process and in explaining every step to me. Not to mention they were all such nice guys. Their mother should be proud, very polite young men. Stetson, Tom, Kristian, & Ronald, to you I say "thank you", and it was a pleasure to meet you all."

"Thank you Stetson and your Servpro team. Monday, November 27, 2023 at about five in the morning I woke up and heard a hissing sound. A pipe had broken between the wall and the bottom of my toilet tank. My house was flooded. My great room had an inch of standing water. I called a plumber and I called Servpro. I started vacuuming up the standing water using my shop vac. Servpro showed up first and started assessing the damage. I was in a PANIC. After contacting my insurance company and paying the deductible on my policy, Servpro team started cleaning up the water. They removed baseboard that was damaged and a contractor will come to replace it. All of the Servpro guys who showed up were polite, friendly, calm, and professional, in spite of my obvious distress. The team leader’s name was Stetson. Different team members showed up on different days and those were Mr. Willy, Brandon, Tom, and Kristian. Today is Friday and the Servpro team has finished the job at this house. All I can say is they were all wonderful and helped me through a very difficult week. My house is now dry. They removed damaged furniture. And moved undamaged furniture back to the original locations. Addendum – the Servpro guys told me that when they took out my damaged furniture that they would put the contents of my bookcase and desks in boxes. Perhaps they got late approval from my insurance company and didn’t bring the boxes from the warehouse, but they still didn’t put my stuff in boxes. I have been dealing with the contents of my desk and bookcases piled on the floor 3 feet deep. I’m unhappy about that."

"Just want to give a special thanks to Seabastian, Tom and Stetson for the amazing job they did! Not only did they get here super fast in the middle of the night but you couldn’t even tell that just a few hours prior to their arrival my entire house had two inches of water throughout it. Very polite, professional and punctual! Thank you again so much! The Wolf Family~"