Walgreens,

9865 Glades Rd, Boca Raton, FL 33434, United States

"Don't waste your time going here customer service poor I was waiting for photos over 30mins then the cashier going to say he don't know why he don't want to come up here I had to leave very unprofessional will never use a walgreens ever an I hope people stop using them"

"This is the end of Walgreens. They have a decent group of great, patient, experienced technicians, the face of Walgreens. But being overworked minimizes their ability to perform. Lines out the door due to new year insurance issues, shots on demand, flu/covid/etc, short staffing, phones answered by a call center that is a waste of time, and phones at store level that have long hold times. Store offers free 'delivery' but what a system! My mother was prescribed a steroid dose pack on Wednesday. Yesterday the APP showed the RX as 'picked up'. Last night, 6 pm, I called my mother... no rx.. I called her facility's front desk... no rx I called Walgreens ( I told the call center to transfer me to the store's 20 minute hold time).. 'did you ask your mom'!!! When I told them 'yes, she did NOT receive' they told me that it was out for delivery.. 'if not received tonight.. call the store in the morning'.. This morning (10 am) the cycle.. all over again. Plus.. my mother received a call from Walgreens saying that there was an Rx ready for her. When I called the store.. 'it's out for delivery'. I asked the Pharmacy how is it listed as 'ready' when the APP says that it was picked up the day before? 'The system lists it as ready until it is sold'. So, the medicine prescribed on Wed 1/17 at around 4 pm for something that should have been started the same day, as of Fri, 10:40 am, has yet to be delivered. This is healthcare?"

"I wanted to take a moment to express my sincere appreciation for the consistently exceptional service provided by one of your outstanding employees at Walgreens. Every time I encounter Mayra she greets me with a warm smile and a genuine enthusiasm that makes me feel valued as a customer. It's evident that Mayra goes above and beyond to create a positive and welcoming atmosphere, and her kindness has not gone unnoticed."

"The worst experience as Walgreens customer. The attendant didn’t know about internal procedures. They delayed the transfer of my medication for three hours. They made me wait without notifications so I had to be after them to know about the status of the medication transfer. Very bad service."

"Worst customer service ever in the pharmacy. If they don't like dealing with people, I suggest they get a job in a room with just computer.They act as though they are doing you a favor, which is not the case we're keeping them working. Absolutely disgusting the way she talked to me. Go elsewhere for your prescriptions."