CVS

"I give this pharmacy a negative star... twice the missed handle my prescriptions first I had the flu the urgent care sent my prescription at 6pm when I went to pick it up right before 7pm they told me it was sent to a 24hrs when I asked which location he had no idea and would not bother to check where my pres went. When I finally found out which cvs (on my own)they told me that the pres was never forward to them ...I had to wait till next day and go and pick it up... now second I need my metformin and it was filled 25 hrs later their excuse is that they're out and had to wait for more...they never bother to call me so that I can have another pharmacy fill my presp...worst care ever. I will be taking my business to another pharmacy I don't know if it is under anew management but the service got extremely bad"

"I don't know the male's name that was there but had him on the phone 3wayed with medicaid humana on the phone n he was sooo rude medicaid put in a complaint on him n there pharmacy at that store and in retaliation he let my sons Pediatrics office manager know that my business is not wanted there n not to send any prescriptions to be filled there and this is during while we're having a nationwide shortage on Vyvanse and I cannot believe he's so immature and their office at CVS is so immature then I was never rude to them but they're doing this retaliatory act during a shortage to my son to my sons who both need this medication I am absolutely appalled and so disappointed at the unprofessionalism and the retaliatory actions believe me you will never get any of my business ever again and really I cannot believe that this is how you and this is how you handle a problem you have you don't call the office manager didn't call the pharmacist in call to see what the problem was before Banning me basically and not even Banning me Banning my sons from getting their medication and I wasn't even rude the Medicaid lady the Medicaid lady was the one that put in the complained because she's like I cannot believe he talked to you that way and treat you that way over the phone so I even have witnesses"

"How is it that you call the pharmacy and ur put on a silent hold automatically and you wait their for them to then hang up on you? People come here because either you need the medication because you’re sick or you have an illness and you need to pick up your maintenance meds! We do not come here for the hell of it it’s because we don’t have a choice! The way that you’re treated is uncalled for and if you don’t like your job find a different field to work in ! It is so disappointing and to know some of us don’t have a choice to go else where is so disappointing! Lack of Carelessness, rude, customer service, sympathy, understanding, work ethic is mind blowing!"

"If there was an option to give negative stars, this CVS pharmacy would be worthy of it. The store staff is great but the pharmacy staff need some intense training in customer service. They are rude, careless and clearly do not like their jobs. Unprofessional on every level. As a long time CVS customer, I will still continue to give CVS my business…I will just make it a point to go to any other location from here on out."

"This review is for the store and not the pharmacy. I agree with some about the front of the store needing a little sprucing up and curb appeal. The inside the store is clean and well stocked. There was a long line to check out and they brought up two more girls but they were not helping get the line moving. Not sure if it was the staff or the customers but the wait was frustrating. Maybe they need to get self checkouts at this CVS store to move things along. Parking is adequate with easy access to the front of the store, also easy access back on to Goldenrod."