Publix Super Market at Casselberry Collection

"This Publix always seems super busy every time I go there and they always have 2 lanes open out of like 15. One being the 10 or less items. But this lane is not even faster then the other open lane because there is always some random with a full cart of stuff in the lane and not caring about the 10 limit. And on top of that they always have three people standing around at customer service not doing anything important. And so just to get a drink usually takes me 10 or so minutes to get in and out."

"Got a prescription here. When I dropped it off a pharmacy staff member told me it would be ready at 9AM the next day. I had to work the next day so I came in to pick up the prescription at 6PM. They could not find my name in the system, so no prescription at 6PM the next day. Eventually they found the prescription. I guess the pharmacy staff member that took my information on the day I dropped it off had never actually put the medication or my information into the system. So I had to wait around for them to fill it. This has never been my experience with Publix pharmacies in the past. But this is the first time I have used this particular location."

"The customer service here is great. The managers know how to run a store right and they are always friendly and eager to help. The deli is decent, not much variety though in the hot foods department."

"I had an exceptional shopping experience at this grocery store! From the moment I walked in, I was greeted by friendly and helpful staff. The store is impeccably clean and well-organized, making it easy to find everything I needed. The variety of products available is impressive. Whether you're looking for fresh produce, organic options, or international foods, they have it all. The quality of their items is consistently high, and I always leave with fresh, delicious ingredients for my meals. One thing that sets this store apart is their commitment to sustainability. They offer a wide range of eco-friendly products and have implemented recycling and waste reduction initiatives. It's reassuring to see a grocery store taking steps to protect the environment. The pricing is competitive, and they frequently have great deals and discounts. Plus, their loyalty program provides additional savings. I appreciate that they make quality groceries affordable. Checkout is quick and efficient, and the staff is always willing to help with any questions or special requests. They go above and beyond to provide excellent customer service. Lastly, during these challenging times, the store has maintained strict health and safety measures. I feel safe shopping here, thanks to their adherence to social distancing and sanitation protocols. In summary, this grocery store is a gem. Outstanding selection, fair prices, friendly staff, and a commitment to sustainability make it my top choice. I look forward to my next visit!"

"Terrible service in the seafood department. Seems like every time I come before 11am there is no one in the seafood department to help me. Most Sundays don’’t bother coming before 9am bc the seafood isn’t even out. A manager had whizzed through and said someone would be right over to help me. No one still after another 10 min. This time I went and got a guy from the meat department who had to help me after I stood there for almost 20 min. The seafood department SUCKS at his location!! I have brought it to managements attention at least 3 times. So over it!!"