7-Eleven

"The lady would not take my $2 cigarette coupon that I've used every other 7-11 in the country! She was very rude and appeared to be intoxicated or on drugs. I myself was often under the influence, so I know what the signs to look for. (Today I'm 4 years sober!) When I asked her for the address, so I could have the cigarette company reapply the coupon, She told me to look outside. I couldn't find it when I asked her for it again she just gave me the first four numbers. I asked her the street number and she gave me the highway number and didn't give me the ZIP code. VERY RUDE!!!! I will never go this the 7-11 again!!!"

"The GM of this place really needs to learn FL law and get some customer service skills. This morning I went to get some nicotine pouches before my shift and when I presented my digital ID he told me he needed my actual ID. I tried to explain to him that it was through the DMV app and was an actual ID. He cut me off saying it had to be physical according to FL state law. Every other gas station(and even HIS gas station) has sold to me with my digital ID. I looked it up and yes in FL a digital ID can be used for age verification, as long as it is through the DMV app. I wouldn't have been so mad if he would have not been rude or even said "hey, as far as I know, I can't accept this, so I'm not comfortable." But to continually cut me off and be rude, is unacceptable. As a GM it is your job to set an example for your employees when it comes to customer service. It is also your job to know the laws(especially if you're going to use them as justification for denying service), but that is forgivable. I understand some places might not be comfortable accepting a digital ID, I understand these are new and people are still learning. This GM needs some more training before being allowed to interact with people again. Also, I was still charged for the can of Zyn I was unable to get and because I was so frustrated by my interaction with the GM I didn't notice until I looked at my receipt. Absolutely ridiculous."

"They declined my card despite nothing being wrong with my card. I even verified with my bank to make sure I know which party is responsible for the decline. Needless to say, since my money is no good to this location they will not see my face again."

"If you enjoy being yelled at when their card reader doesn't work - this is the place. Rude. The store is dirty. The prices are high. Lines are long. The staff don't appreciate customers and aren't happy at work. The onions and pickles for hotdogs are frozen and can't be used. The ketchup and mayo are old empty bottles. Lastly, the employee who rang us up told us that she didn't have enough change in her drawer so, couldn't give us change. When we demanded our change, she told us she didn't have time because there was a long line. We stood our ground and she finally "found" enough change. So, at least we weren't robbed. I love 711. I travel a lot and try to use their stores. But, I will avoid this location like the plague."

"I was just in the 7-Eleven they were not very helpful there are coffee beans loaded almost to the top of the coffee maker and yet the lady would not help me reset the machine All she had to do was call the manager it was plenty of coffee beans in the machine it's obvious that she does not like her job. We come to this gas station to get ethanol free fuel for all our equipment at the compound we like to get coffee for a night security shift as well while we're here this is a big disappointment to us"