7-Eleven 851 Florida Avenue South, Lakeland, FL 33801

"If I could give 0 stars, I would. When you walk in, make sure your pockets are empty of things purchased from other stores or else you will be accused of theft by the employees and cussed at. They will follow you to your vehicle and harass you. They will not listen when you're trying to explain the situation. Will never step foot in this store again."

"As of 12:30 a.m.,Saturday the 20th of January, I am no longer allowed at this store. I was accused of theft by the on site manager. I had a pack of Wet Wipes in my pocket. I carry them out of habit to keep my hands clean. The manager on duty noticed I had these and accused me of theft. As she was cursing me out and threatening to call the cops,I struggled to explain that I had bought the Wipes from Walgreens weeks ago,and to check the cameras. Im not used to these types of interactions as an introvert. I wasn't the nicest back mind you,and I regret it. I was a frequent customer in the past when I lived closer,and would always see cops,especially late at night. I'm a law abiding citizen with no criminal background, and I morally believe stealing is wrong except if it is to feed a starving child. I have sent an email to 7-11 compliance and until my situation is at least acknowledged, I will boycott 7-11. I don't mean to be a Karen,but this is all I can do. It's sad that the other 99% of my interactions with the employees here were awesome, especially with the older white manager (who loves the Honey Bit cakes as much as I do) and the very nice older woman of Hispanic descent who is nice to everyone. The manager who cussed me out has seen me many times before,she is the skinny Hispanic/Philippino lady. She didn't need to take her or the the stores theft problems out on me,a ex loyal customer."

"Store manager or whoever the bigger white guy is extremely rude and accuses people of committing fraud by using the vuse pod coupons that vuse gives you to lol"

"The Service is very friendly and consistent. There is usually a line here for the store and most customers are courteous and the staff usually makes each customer feel like they are important, so I always return."