CVS 5403 University Parkway, FL 34201

"If I could give no stars to this pharmacy, I definitely would. I’ve been going to this pharmacy for the past eight years, never had an issue. Now a new pharmacy tech, “Carrington” began working here, and this place has turned to ****. When the pharmacy tech Kevin worked here this pharmacy was the best.. He would accommodate you in the very best way and help you figure out any issues or concerns and help you figure out a solution. My son who NEEDS his medication and HAS to take it every single day has ran out and now because nobody had the decency to make me aware that there is a shortage, now we are just **** out of luck. Apparently they’ve been out of his medication for who knows how long and never picked up the phone to let me know so I could figure something out in advance. I called and was on hold for over 45 minutes just for Carrington to tell me there’s nothing she can do.. she literally told me to get a paper prescription and physically go to every pharmacy around until I find one that has the medicine my son needs, like are you serious, SMH.. Since Kevin leaving, this place has went downhill dramatically. I highly recommend choosing a different pharmacy as long as this woman is managing the pharmacy here."

"The pharmacy staff is rude and impatient. They often speak over customers when we are trying to explain things. I witnessed them speak hostility with the elderly customers. I tried complaining to a manager who also tried to speak over me, belittling my complaint. I know they are busy, likely understaffed and underpaid, but it doesn’t give them the right to take their bad day out on customers. I will be moving my prescriptions elsewhere."

"I had the pleasure of speaking with a pharmacist named Ryan who was absolutely vile and rude. My daughter was in the hospital and i had to get some meds for her and asked him to spell the medications out to me. He read them off extremely fast resulting in me requesting to have him reread them in to which he took a deep sigh and read them to me like i was stupid. I am so sorry Ryan that you had to do your job that day. I will be looking for a new location who has competent and empathetic employees."

"The pharmacist working on 09/17 afternoon is extremely rude, and condescending! He seems really miserable at his job. Did not even let me finish my question, when he rudely stated, WE DON'T CARRY THAT !" Along with the dirtiest, condescending look. Well, he was not only rude, but lied, I looked for the item anyway (had a feeling he just did not want to be bothered) and found the item. I hope this person rids himself of his misery, or at least put it aside when dealing w paying customers."

"The pharmacy staff here are extremely rude. There is one guy who is always nice and pleasant, but the rest of them have major attitude and act like they’d rather do anything else but help customers. I have switched to a cvs that is farther away from me just to not deal with them ever again."