Supercuts

"I’ve been coming here for years and the service has been dwindling slowly throughout the years. I’ve had my haircut wrong over 3 times and had to go back to get fixed taking time out of my day. I use to use the online check in previously until my stylist was let go. Since then I’ve been using the walk in method to which is always a gamble because the stylist always say online check ins have preference. I’ve seen certain stylist like Zoila skip walk ins and help out other customers she knows and lie about them having online check in. Sometimes some of the stylist rush your haircut once they see one of their regulars come in… I’m also a regular btw. In my last visit to them I actually made an online check in as they directed me to do only to arrive and have 3 people ahead of me. Now I did arrive before my appointment to which I understood and once it was 15 mins past my scheduled appointment there was still 2 people ahead of me. Management really needs to figure out the process and ensure the stylist are adhering by them as currently they are doing as they please. I’m pretty sure this review will do nothing to change the process but at least other customers will be warned ahead of time."

"Gladys cut my hair today and did a very nice job! My husband liked it, too! Even the places at the Aventura Mall didn't do my hair like I wanted, but Gladys got it right the first time. I love my haircut."

"Made online appointment with Rosangela based on my ne review below. Mind you, my long hair were a mess & there was a rush in my end to fix it. Nice straight line would do basically and she did exactly that & beautifully so. It has been a couple of months since that haircut, hair still perfectly straight. Conclusion: awesome stylist! Thank you so much. For everyone who is reading negative reviews keep in minds it’s Supercuts after all. Many talented stylists have worked here at some point. They might (allegedly) have to meet some sales quota, hence noted hurry in some reviews; blame the corporate office. No need to trash this particular place please. They’re wonderful working people, their place is clean & neat (seriously cleaner than some restaurants etc). It’s just not going to be your personal stylist experience at their price points; further they arguably never met you and don’t know your hair etc. Regardless, they are doing a fantastic job. My husband also had had a few great haircuts at this location. Do speak up if you notice something is off. They do listen and have no intention to ruin anyone’s life. Just keep on communicating. It helps everyone involved. Hope this will encourage all to keep our community places open and running; albeit Supercuts on general having a corporate structure."

"A+++, especially Valia! Look what they were able to pull off, simply based off of a photo on my phone. WOW. Consummate professionals, deeply skilled, and an overall wonderful experience. And at a great price. Especially Valia. This is definitely my 'go to' place for any haircutting needs going forward. Thanks, Supercuts!"