Drybar - West Palm Beach 3161 South Dixie Highway, West Palm Beach, FL 33405

"Love Drybar so much i bought a few blowouts for the future. great place !"

"(Same owner) I am writing to express my deep disappointment regarding a recent experience at your PGA location. As a loyal customer for 8 years, I have always appreciated the quality of service at Drybar, but unfortunately, my latest visit has left me extremely dissatisfied. For nearly 2 years, I have been a patron of the PGA location, where I recently encountered a significant issue. The shampoo used during my visit left serious residue in my hair, rendering it unwearable and quite frankly, disgusting. I brought this concern to the attention of the owner, hoping for a resolution that would restore my trust in the brand. Regrettably, the response I received was far from satisfactory. Instead of addressing the issue adequately, the owner offered me a mere $25 refund on a $70 service. This is not only an inadequate compensation but also showcases a lack of commitment to customer satisfaction. As someone who has been a dedicated customer for such a long time, I expected a more professional and accommodating response. Due to this disappointing experience and the unsatisfactory resolution, I regret to inform you that I will no longer be a patron of Drybar. I am also compelled to share my experience with friends, family, and online platforms, as I believe it is crucial for others to be aware of the unprofessionalism I encountered. I hope that this feedback will prompt a reassessment of customer service practices at the PGA location. It is disheartening to sever ties with a brand I have valued for so long, but the lack of resolution and the impact on the quality of service cannot be overlooked. Sharing a photo so you can see how my hair was left after appointment."

"Had the scalp massage with Becca and it was amazing! Just what I needed to de-stress! The blowout is always exactly what I want. Love this place and their products. 100% recommend Drybar in West Palm Beach to anyone that would like to try it out!"

"Estania, is the best she helped me with my daughter’s hair I had no idea what to do with her hair. Took her this young lady at dry bar west palm beach. And she made my little girls hair looked amazing. We’re definitely coming back. And she super fast."

"Aliyah + Kaitlyn were amazing. One of the best salon experiences I’ve had. I’m from GA, visiting for a wedding. I am seriously thinking about just flying back down here strictly for their service. Thank you guys so much for a great morning, I can’t wait to show off my old Hollywood waves!"