Ulta Beauty

"customer service was not a thing here. they were closing and we absolutely felt they were getting us out as soon as they could, being extremely rude, my friend before paying ask them about a promotion that was still in the website but apparently not in the store. with an attitude, the lady told her that the promotion wasn't at the store even tho today it's the 7th and the promo ends on the 14th. absolutely rude, never coming back to this location again."

"My experience was one of the best i’ve had at Ulta! Jasmine made sure that i was comfortable and loved my first brow lamination. I loved the service i received, my confidence has increased tremendously after this appointment I’ll 100% be back!"

"Why does every staff member look so lost as if it was there first day with no type of training. The manager was completely blind that there were people in the store and was ordering the cashier that was helping me/ taking care of ringing my items up to organize under the drawers in the registers like what. Everyone needs proper customer service skills & be mindful to not waste customers time."

"I’m so glad that I got to experience hairstylist Alena Rodriguez’s amazing skills and fantastic personality! It was honestly one of the best experiences I’ve ever had in a salon. She was able to effectively remove all the brasiness from my hair with the perfect color toner/gloss, she also dyed my roots perfectly, gave me a lovely haircut (trim and curtain bangs) and did the new KC Express Treatment by Keratin Complex. I love how it all came out! (By the way, I definitely recommend the KC Express as an add-on to any color service because it only takes 15 minutes and locks in the color, adds shine, removes frizz, and makes hair easier and faster to style for up to 6 weeks) Alena addressed all my hair concerns and made sure that I was satisfied and happy. She also has an awesome demeanor and made me feel super comfortable. We had some great conversations that made the time fly by. I met her lovely client before me, who told me she drives from West Palm beach to get her hair done by Alena, and I can see why!"