Phenix Salon Suites of Plantation, Florida

"This is a great place to get a haircut. The scissors used we're sharp and appears to have produced a clean cut on each and every strain of hair thurs far, after thorough examination of approximately 3/4 of my hair. I usually find 7 or 8 hairs by now with damaged ends due to scissors not being sharp. I will definitely go back because they use the sharpest scissors ever made."

"Words from a caring woman - do not spend your money on Chelsea's services. I had the worst Groupon experience at her one-woman salon. My mom-in-law was rushed to the ER. I had to reschedule; turned out to be day of her funeral and I had a lot to do. Called 2 hrs after the stated cancellation time given the situation. Chelsea wouldn't reschedule/refund my money/give credit. So I traveled there & she had just started another customer at the time of my assigned appointment! She told me she couldn't take me, as I had been there before. On the phone she told me I hadn't been there, as she checked her computerized records. That said, it shouldn't have mattered as her ad didn't say 1st timers only!"

"Chelsea returned my call the same day I left her a message and scheduled my appointment at my convienence. I personally love her office set up. She is super sweet, completely thorough and certainly follows all infection control standards to the tee... I'm a nurse, I pay very close attention. I really like her and I'll definately be making regular appointments with her."

"Chelsey provided a very bad service and was Very rude. My wife will never go back.it took her 2 weeks to give an appointment and once we were there she said she cannot honor both pedicure and manicure as she was closing and we we're 5 mins late for the appointment. Then she started taking calls to book her other appointments while we were there. If she cannot do both manicure and pedicure because she was closing and we were late then she should not have taken care of appointments for next week while we were there. We requested her to reschedule if she cannot do both and she was very rude and wouldn't do it."

"*Inconsiderate, inconvenient, disrespectful, disappointing, unprofessional, amateurish, rude, waste of time, and a scammer. *My parents and I bought Groupons for Unique Boutique and were unable to redeem them in the 4 months we had them and tried several times. *My mom called 1st to make an appointment right away and she received a text from the lady the next day after leaving her a voice message. She said she was booked solid for 2 weeks and we would have to text back later to make an appointment at a different time. *My dad called later on, last month, to attempt to make an appointment and didn't answer the phone, but texted him right back saying they had an appointment in 2 weeks time. She then texted the next day to let him know there was an opening due to a cancellation in the middle of the day on a Thursday that she rescheduled us for. We couldn't make it during work hours outside of lunch, so we left it at that. *I called yesterday to try to schedule again and yet again got her voicemail. After having tried 2x before I new what the story would be, so I texted her as well. She responded the next day, today. In my messages I told her right away that I had a Groupon I wanted to redeem in 3 days time, for Friday afternoon July 21st, and her response was she didn't have an opening until August 10th. That's 22 days away, more than 3 weeks out. I told her if she didn't have anything sooner than that was fine to book me for then. To give her a heads up of what to expect and make her job easier, I explained to her that I didn't like the normal cuticle nor pumice stone part of the manicure and pedicure, so she could skip over it. I also sent her a picture of a simple, tri-colored, stripe design I liked and asked her if she could handle something like that in a short and rounded style. She then told me she was no longer accepting Groupons. So I'm left to gather that sometime in the last 4 hours she had cut her contract with Groupon and decided to renege and not honor her deal. I politely tried to understand the situation and offer up different solutions. She refused and told me to deal with Groupon. I tried telling her that their refund policy didn't cover her changing her mind and sent her a link to their website showing their rules. She became combative and rude. She said I took too long to schedule my appointment and that I ran out of time since my Groupon expired August 4th and her only appointment was on the 10th. Although, I didn't think that 18 days before expiration is exactly waiting until the last moment, but that's not really the issue here. Then she said she wasn't in the business anymore. Which was really confusing as to why she would sell Groupons, be booked solid for 3+ weeks straight, not take down her website, offer to make an appointment and then rescind again all in the time span of a couple hours. I tried to speak with her on the phone, but she refused to answer saying she was with her family. Which is a lame excuse since I called the 1st time during business hours as did my parents and she was texting at 1 pm in the afternoon on a Wednesday. She runs her business in an unprofessional manner. I noticed she has gone by Nail Boutique in Tamarac as well and from her other reviews it seems my situation is not an isolated one. I'm currently fighting with Groupon to try to get refunds."