Supercuts 9101 Lakeridge Boulevard, Boca Raton, FL 33496

"I'm always happy with my cuts, and have been for years."

"That women Glendalyn never showed up to my appointment at 9:30am. Peoe were outside waiting at 9;00am and no one was at the store. store was closed! I waited until 9:37am then I saw this women that just a hunch I was not going to let it cut my hair. Terrible since Sherry left!"

"Horrible! Horrible! Horrible! I had a 9am appointment, confirmed on the phone the prior day, with a human not acomputer. When I arrived on time, there was one person getting a haircut and 3 people waiting. The lady in charge said she was going in order of arrival. I asked if others had an earlier appointment than me. She replied no and that in any event she was going in order of arrival. I asked if anyone even had an appointment, she said no. I asked what was the purpose of an appointment? She said so I would be sure to get a haircut. I asked what time did they close and did I need a confirmed 9am appointment to insure I would get a haircut before they close at night. No response. Outrageous and Horrible. I went to Great Clips and my appointment was honored right on time."

"I went to have a shampoo and blow out on. April 12 2023. Stacy use to do my hair but is longer at this Salon. I new person name Nery ended up doing my hair. A DISASTER !! I explained how I wear my hair and just wanted a blow out. After a very rough shampoo I sat in her chair and she was going to start cutting my hair. I stopped her. She started to blow out my hair, pulling my hair and burning my scalp with the blow dryer. I told her that she was hurting me. Her reply “ Im the professional. I will do it my way.” This continued. Then she put pin curls in my hair. I never asked for this hair style. Then she was going to charge me $ 75.00. I spoke to the manager that did not say much. This women does not know one thing about doing hair. She is rude and thinks she knows everything. Did not listen to one thing I said. She told me not to come back when I was in her chair !!! I will contact the district manager."

"I’ve been coming to see Stacy and have been very happy with her haircuts. Unfortunately, she’s no longer there and since I would like to stay in that location since it’s so close to home I decided to book an appointment for today with the lady that answered the phone.. There was only one hairstylist that could take care of me at that time. I proceeded to book-up an appointment for 1 o’clock and I made sure to be there on time. I think her name was Glendalyn. Let me say before I continue that I’m an experience hairstylist and master colorist for the last 45 years and retired today and moved to Boca Raton. Like I said, I was there on time and she was just finishing up a ladies short hair haircut. There were two gentleman’s waiting. It seemed like they were walk-ins. Well, she took the walk in and left me waiting. She told me that she was fast and that she will be with me in 15 minutes. I said well OK and that way I can see her cut hair and I could check her technique. She grabbed the clippers and she never let go.. I sat there and watch her perform 90% of the haircut, and decided that I was heading into a disaster and decided to just stand up and walk away. I know enough to know better to stay and let her butcher my hair. I like the location, but I do not appreciate the professionalism and know how of the only hairdresser that seems to be working out of that location.. I don’t think I will be going back. PS: These people are a joke! Management replied, expressing great concern, and wanted to hear from me on an email that was given to me as you see down below. That is not a good or valid email and I wasted my time replying back to them as they requested. Supercuts, you are a great disappointment."