Big Lots

"I love this place. The customer service was awesome. It was nice spacious and clean cashier was very pleasant and give her five stars. all across the board. Patrice is her name. I think I’m wrong on the day I went. I could not say anything more than she is very awesome pleasant attitude, friendly, it’s places like that with people with nice positive attitude would make me come back and shop"

"Exceptional service. Was in there 2 weeks ago with my family. The associate Preston was patient, courteous, and helped me find everything I needed. Will definitely be back!"

"Shop at this store a lot. My only wish is the company took care people more. When I was there the cashier and also helping customers and people kept being rude to her with no help in sight"

"Store is always clean and well kept, Staff is extremely friendly and always willing to lend a hand!"

"I have been shopping at this location for YEARS. I've always been happy with the service and the prices but, sadly, I will NEVER be back to this Big Lots ever again. The way I was treated and the way I was spoken to by a by a woman named Amy (possibly a manager, since the cashier flagged her down when I had a question) was deplorable. The problem itself was irritating but trivial, I chose a waste basket from a sale aisle with the only prices being on paper signs, no other prices were posted. On each sign was printed: Waste Baskets ....... $6 Other items may have had a price change down the aisle but waste baskets prices remained the same, $6. None of the items were above $10. I finish shopping, I go to the counter, wait in the usual line, and proceed with the check out process. The cashier, a young man, was nice and helpful. I noticed that the waste basket rang up for $11, I mentioned it to the cashier and showed him a picture of the paper sale sign that was above it. He looked concerned and looked around for help. He flagged down a late middle aged woman of short stature and short hair with olive skin. He explained the issue is if the computer rang it up incorrectly; her response caught me off gaurd. She was short, abrupt, and seemed to try and place blame on my misunderstanding . Being in customer service, I didn't want to be 'one of those' customers so I told her, "That's fine, but it's clearly marked as $6 down the entire sale aisle. Some customers might end up getting nasty over something like this", to which she responded with, "well, it's been up there for a year and ain't no one yelled at me yet". I was immediately offended by the blatant lie, those paper signs are obviously not a year old and they are always rearranging the the home and garden section of that store if not for sales then for the seasons. I took a deep breath, hit my hand on the counter, shook my head, apologized to the cashier, and walked out of the store. After putting the items in my car, I decided I was going to call corporate and post this transaction here on Google so I went back in the store, took pictures of the entire aisle and asked the cashier the woman's name. I came home & put my stuff away to give myself a chance to calm down. Then I called corporate, made a formal complaint, and here I am... still astounded by the way that woman, Amy, spoke to another human who was also a loyal customer."