Publix Super Market at Longwood Hills Market

"Never been disappointed with Publix in over 20 years until today where I visited this location for food. Grabbed potato wedges and popcorn chicken on the go, they were both cold and the freshness was not the best. The cashier looked at me and barely smiled, her greeting was almost forced. She noticed my reaction to it and started to make conversation."

"This is the worst Publix in all of Seminole County. The deli workers see customers standing in line and instead of helping them, will continue to spend minutes packaging their pre-cut deli meat. It takes me 20 minutes from the time I get in line to get my lunch meat (compared to like 5 minutes at the Altamonte locations). Not only that, the store does not properly inspect their items when packing them on shelves. I just bought two cases of water and when I got home, I noticed one of them was leaking water and sure enough, it had a cracked bottle in it. Their low quality does not justify their high prices anymore. You’re better off just shopping at the nearby Winn-Dixie or any other Publix (since they’ve got a monopoly here in Florida smh)."

"This store is amazing. I come here every day to shop and I’m never disappointed in the customer service. They are always so helpful. I went in on Tuesday and couldn’t find what I needed so I asked one of the cashiers and she instantly looked up what i needed and helped me find it. She even let me know that it was on sale. Thank you so much to that young lady."

"Dropped in at 3pm to order wings to be picked up at 5.30pm. When I went back to pick them up the order was wrong. The staff member said the order could be redone but it would take another 20 minutes. I asked if someone could drop them to my house as I had made 2 trips for the food already. Staff called the manager. I then paid for the wings as the young guy at customer service said he was finishing work soon and could drop them to our house. Very kind of him but very disappointed that Publix policy was not followed with my having to pay for an order they got wrong."

"Publix is great but unfortunately lacks in its prices and it's speed in completing customer's sandwich orders. I have a 30 minute brake and spent 27 minutes waiting to try and get to the counter to have my order made. I had to walk off the line and grab a bag of chips and a drink. Never in my life have I had to wait almost 30 minutes and not have even submitted my order none the less already should have been done eating. Please hire and train people who can expeditiously do a deli counter position"