Be'u Salon & Spa 10395 Narcoossee Road, Orlando, FL 32832

"I am a regular customer here because the service and the experience I have is always excellent. Not only do they have the most experienced stylists but their attention to to their customers is unmatched. The coffee they offer is wonderful and the people are all welcoming and kind. I recommend this salon to all my friends and to anybody looking for hair stylists."

"I was quoted a price and I ended up paying $10 more. The service was not what I was used to from a Hispanic hair salon. No serum before or/and after. No flat iron. I left and my hair felt dry and hard. I had to go home and put drops. I have gone to many Hispanic hair salons and always get the same thing done when I say wash and blow-dry. I get serum and flat iron. Got none of that. Very disappointed"

"I really went back and forth about leaving this review. The people were very nice, and I like the way my hair turned out. It's beautiful. My stylist did an excellent job. My problem was with the consultation and the price. I have never been there, and I have never had my hair colored before. I have no idea how much these things cost. I was quickly put in to a chair and assigned a stylist different from who I was told I would be with. My consultation Lasted about 3 minutes. I had a translator because my stylist did not speak English. I would have loved to be able to discuss with my stylist what They thought I should do and the different ideas that I had but they just quickly asked me for a picture and then they asked me very rushed if I wanted highlights underneath and this and that and I didn't really know what I wanted or what anything was going to cost but it was all so fast and nobody ONCE said anything about prices. I didn't get a quote or anything. Before I knew what was happening I had a head full of foils. I came in wanting partial, very subtle highlights. Maybe it's my fault for not asking for a quote but I assumed if it was really expensive someone would tell me. When I got to the front to pay, I almost threw up. $525 for highlights, cut, blow dry and style. I was in complete shock. She reduced it a bit, I'm assuming it was a first time client discount or something. Again they just did the blow dry and style, no one asked if I wanted that. It still ended up being over $400. That is HALF my months grocery budget.I drive home trying to think how I was going to tell my husband that we would have to take money out of savings. I know I have very long thick hair. I know color is expensive but I had no idea and no one ever talked to me about prices And the consult was just so rushed and complicated with the language barrier. For that much money I would've expected someone to take more time explaining the process and the costs and discussing with me what they thought was a good plan for my hair and budget. It says multiple places on their website that pricing will be determined during the consultation. That just never happened."

"0/5 stars. Do not go here. The staff lies about the pricing and refuses to speak to you about the pricing unless it’s over the phone or in person. And once your service is complete, they will tell you a higher price when you’re cashing out. I paid $90 ($110 with tip) for a basic haircut that could have been done at a barber shop (picture below). Additionally, the stylist I made an appointment with was not the stylist that cut my hair and no one informed me of the switch. I was calling my stylist the wrong name the entire time and she did not correct me or let me know until I was cashing out. I would not have let someone I didn’t make an appointment with touch my hair had I known. When I asked to make a balayage appointment, they told me my hair was over processed and that all they could do was touch ups. When I asked what I should get, they told me money pieces in the front and said it would be $185. For two foils. On my bangs. They will try to reply and say they offered me 6 foils (still not worth that price) but I was offered two. They will text and call you uncontrollably after you’ve told them you no longer want to get your hair done there. The way they over contact you is boardline harassment. There are several reviews that mirror this behavior posted on the google page because the scamming is so common."

"Patty did my hair today and she was very nice and personal. Took care of my quarantine hair and styled it lovely. Glad I could get my eyebrows done there by Sonia. Nice duo and saved time from going to more than one place to be pampered."