11i Salon Collective 10450 San Jose Boulevard, Jacksonville, FL 32257

"My first time coming here, had a haircut and a deep conditioning treatment, and I am very satisfied with the whole experience. Made an appointment online and it was super easy, no hidden surcharge at all. Kiki did my haircut exactly what I asked for and style it beyond my expectations."

"This salon is amazing! It has the welcoming feel of a family business but with all the services and quality of a large salon. Everyone is extremely kind from the moment you walk in and the place has a super cool vibe. They also have a great online booking platform which is very convenient for busy people like me who decide to book appointments at 10 pm. I have gotten my hair done with Kiki twice now and I'll never be able to have a different stylist again. She takes her time to really listen to what you want and somehow gets it just right. She also makes great suggestions for products to help you achieve the look you want but never tries to upsell you on anything. I have had haircuts, toning treatments, and most recently a full balayage with her and she knocks it out of the park every time! She is incredibly sweet as well. I highly recommend her and 11i Salon Collective!"

"I can’t say enough good things about this salon! I called them in a panic trying to find a way to fix my hair, which had been ruined by another salon, before I left on a trip to Europe in just a few days. Both Stephanie and Kiki went above and beyond trying to find a way to fix it. When I told Kiki about my situation and the limited time I had, she offered to stay late and have me come in to fix my hair for me. I definitely brought her a challenge and she completely conquered it! My confidence went up SO much after the cut I got at this salon. I will definitely be coming back here! Some before and after pictures of Kiki’s magic!"

"I have been going to Kiki Rizzi for over 10 years on and off for blonde highlights. When I lived in other states, I was consciously trying to find someone who could “do my hair the way Kiki does.” I moved back to Jax and I’m so excited to see she has her own salon now at 11i. This time I did a full blonde balayage after not having my hair done for 7 months. I have never seen someone do color as well as Kiki - the blending is smooth and natural, and she has an amazing instinct for matching her client’s vision. She revamped my whole look and I’m super excited to be able to be a consistent client again. I will say honestly that the full balayage + medium hair cut + blowout was collectively a little expensive, but you’re paying for the high quality service you get. Not to mention she has a great personality so she’s fun to talk to! Highly, highly recommend Kiki or any stylist she recommends/approves of. :)"

"High end luxury service in a luxurious yet inviting environment. Hands down best salon I have seen in Jacksonville area. The service and experience Kiki brings to the industry is Top Notch and tailored to each client with a twist of perfection. I have some high maintenance hair and each time I see her she nails my “let’s try this” right on the head. You will not leave her chair disappointed. Absolutely beautiful salon and service!"