Osceola Aquatics Inc.

"Friendly & knowledgeable. Great service."

"AWFUL customer service i called for some follow up questions before i was gonna sign up for service the first 2 times i called no one answered i left a voicemail and never got a call back i finally called one more more time about 4 days later and whoever i talked to was clueless and disrespectful don’t recommend"

"Jeff and the guys did a re-marcite job on our pool. Picked our colors of marcite and tile, left a deposit, got on the schedule within 10 days. They came out on a Tuesday for pool prep, Wednesday we discovered a crack in the gunite under the marcite on 1 wall, repaired it Thursday morning, 2 day cure time, the rolled up Friday morning to marcite, we're done by noon, went to lunch came back and started filling the pool. Filled by midmorning Saturday, Sunday chemicals, swimming Monday. 6 day turnaround, very impressive. I would highly recommend. Looks great! Thanks Jeff."

"We started communications on building our pool … and then crickets. He completely stopped responding to our emails and phone calls. Very disappointing."

"I do not recommend this pool company unless you have the time to be on top of what they are doing. When we signed the contract with them, we requested decorative tiles to be put on the elevation area and the stairs, it was not done because they "forgot about it". Also, the sketch we agreed on had the pool light in the middle of the pool but they installed it all the way at the end of the pool and on top of that it's loose (they say that's normal, I'll be bringing a pool company to check it out just to make sure), the vacuum was also suppose to be across to where it shows in the picture which would have been easier for us to manage. The plumbing according to the sketch was suppose to be by the side of the house but they installed it next to my master bedroom sliding door and then charged us to move it all the way by the side of the house where it should have been in the first place. These things are really very disappointing, especially when you rely on a company because of the good reviews they have. If you hire this company just make sure they do everything that was agreed on the contract and on the sketch while they are working because once they are done you won't be able to complain. Good luck!"