Bottle Blonde Salon

"Where do I even start? I had a color appt. at 2 and the salon called me an hour before my appointment and asked me to reschedule to 3 - reluctantly, I agreed. I arrived at 3 and the stylist didn’t see me until almost 3:40pm. She asked me what I wanted and I told her I wanted to 2 shades lighter - full color. No highlights. She told me I booked the wrong appointment and it was a different price point as though I wasn’t able to afford it. I booked full color.. so i didn’t understand. She was rude and acted as if she didn’t work on my hair, hoping I would reschedule, it seems. I later found out she was still working on the prior persons hair soo, I told her I’ll come back later and to just give me a cut and layers. So she cut some length off and we went to the back to wash my hair. In the middle of washing my hair she took me to the back and proceeds to tell me I had LICE! I said are you sure? She said she seen dead knits in my hair and I needed to leave. I work from home. I don’t have any kids. I barely leave my house. I take my personal hygiene very seriously. I said again. Are you sure? She said yes. I didn’t give her any problems and left. When I got home. I went to my neighbors to have him check my hair out for me. He is an RN! He confirmed the only thing he could find in my hair was a little product build up that’s stuck on my hair strands. This lady embarrassed me. Made me walk out of the salon. Hair dripping wet, not finished with my cut so my hair is also I even and made me feel bad about my personal hygiene. I don’t know if she was new but an expert on hair should know the difference between product build up and LICE! After reading the reviews I’m glad I did not go through with the color. I was treated so much better at the salon down the street to finish what Bottle Blonde started. It’s just not the inexperienced stylist that I’m unhappy with - it’s the treatment I received from the time I walked in until the time I was kicked out. The stylist name was Coco. I hope they learn from this review. I will post my experience via Instagram reel also from start to finish to share with my 90k followers."

"I came in very blonde, asked for some low lights for depth and a root smudge. I wanted and requested my money pieces to be bright. Long story short I left with muddy, ashy brown hair and spent $365 on something I didn’t like nor ask for. They refused me a refund and just told me they would try again. I am a mom of many tiny people and spending 5 hrs in a salon is a hard feat to accomplish. I just wanted my money back, but they refused. The front desk was also very rude, and the staff talked badly about customers. Inexperienced staff with even worse customer service."

"This salon is sooo cute and the girlies were so nice! Coco was my stylist and she was great! I asked for a trim (like literally as little as possible - always a bit nervous when I ask for this) and she did so amazing at not taking off too much! I left feeling refreshed and very satisfied with the results. Highly recommend this salon!"