Pool Wizards, Inc.

"Great place recomend everyone with pool needs"

"We signed a contract with this company to come and install the pool. He asked for 60 degree above days and I know we are getting late in the season to put up our pool. We were told either Monday or Tuesday depending on weather. Monday we were rained out so Tuesday we had planned for. Waited and waited, finally heard back that Tuesday wouldn’t work as the ground would be too wet to work with from the rain on Monday. Our ground is 100% dry and another excavation company we called laughed at the fact that this company wouldn’t come to excavate the next day. Called and asked about Wednesday as it was supposed to be 62 degrees and potentially the last day possible this year to get the pool up, he said it’s definitely a possibility. Called us today to say that we will now be needing to wait until spring. We are heavily irritated by the fact that we sign a contract, take off of work, get everything lined up with another contractor to come do electrical, a patio door etc. and now having to cancel and re-work our schedules because Pool Wizards can’t do what they say they can. We understand that it is your busy season, as it is ours as well, but don’t be taking on too much or trying to so then you leave your customers empty handed with their hopes given up on. Their pricing was great and Jason wasn’t rude at all when we spoke to him but don’t take on too much. We will be looking for another company in the spring time."

"Great service and very knowledgeable"

"Not customer service not really"