Ritzcraft Pools & Pavers

"Ritzcraft Pools and Pavers exceeded our expectations. Our pool is absolutely stunning. Owners David and Ericka are professional and a pleasure to work with. They are honest and have great communication skills. I highly recommend building a pool with Ritzcraft Pools and Pavers."

"We had a driveway, walkway, spa (pool & jacuzzi) with decking all installed by Ritcraft and could not be happier. The true measure of any company is how they deal with issues, given the size and scope of our work we definitely ran into some obstacles we were able to work through. I would without doubt or hesitation recommend Ritzcraft and can't thank them enough for all they've done for us."

"We hired Ritzcraft for a total renovation of our pool and patio. Our initial experience was great. Nicole met with us in the office and assisted us in selecting materials. She was very professional and we felt confident the job would be done well. The pavers arrived right on time, as promised, and were very good quality. We selected shell stone pavers at a substantial premium. Unfortunately, the subcontractors installing them proved to be a challenge from the start. They left copious amounts of garbage all over our driveway including piles of sand and empty water bottles. We received complaints from neighbors and the HOA practically every day. They tossed the pavers around chipping them and cut into tile that they had already laid out several times (see attached photos).They also installed the spillover incorrectly at a downward angle spilling water everywhere (see attached) Once the work was completed, we asked that the manager, Michael, come to inspect the site. He did have the spillover situation corrected and some of the chipped tiles replaced We asked that they fill the large gap around the coping as well. Unfortunately, it was done with sand which ended up coming out all over as soon as it rained and created a mess (photo attached) We had to power wash the deck to get rid of it. My husband finally asked to speak to the owner. Dave reached out once and my husband was working. Instead of a call back we received an invoice for electrical work that was not performed by Ritzcraft but was instead done by our contractor. They are now placing a mechanic’s lien on our property which we will to dispute. To sum up our experience, the work was mediocre and not worth $60k and we now have a legal dispute over a $1,900 invoice. Response to owner: Perhaps instead of running your business based on "hunches" you ought to visit some sites and see what is really going on. There are many Yelp reviews noting the very same issues we reported to you. Also, super sneaky to have your friends write phony reviews to boost your rating."

"David and Ericka along with the entire staff and crew at Ritzcraft Pools did a fantastic job on our pool. It was started when they had said it would be and was finished on time. They are a pleasure to work with and very professional A++. I would highly recommend them and would most certainly use them again."

"Ritzcraft exceeded our expectations. Our renovated pool and patio is gorgeous. The attention to detail is excellent. They are very knowledgable about their products and hit every estimated time of completion for each phase. I highly recommend them to anyone."