Pinch A Penny Pool Patio Spa

"I’ll start by saying I had Pinch a Penny’s most premium package. I had to cancel my services with them, because throughout the time I worked with them my pool went without chlorine for weeks at a time. I’ve had to call them a few times about it. It caused my pool to turn green and filled with algae. I ended up going with another pool cleaning company and they had to shock my pool twice and clean black algae off the tiles to get it safe to swim in again, because of the condition my pool was left in. The only thing I will say is that Pinch a Penny made it easy to cancel with them. They didn’t try to bribe me into staying with them. For pool cleaning services I wouldn’t recommend them and from reading other reviews I can see I wasn’t the only one."

"Stay away from this location at all costs! They left my rental property pool consistently green, I’ve gotten two city of Saint Cloud violations and had to pay $300 in fees. I’ve been with them for 3 years on 2 properties. Owner basically dismissed me and did nothing other than credit me “for the weeks they skipped cleaning my pool.” I have time stamped picture of my green pool from the City and he did nothing. Ridiculous! Will make sure all of St. Cloud knows to stay away from this location."

"If I could rate no stars I would. We have to constantly call regarding our pool not getting the weekly service we are paying for. Called on Friday May 26th, 2023 to make sure we had someone come out so we could use our pool over Memorial Weekend and no one answered so we had to leave a voice message. No response from anyone still and of course we were unable to use the pool over the holiday weekend because no one came out to service our pool. We checked our cameras and last time that our pool was serviced was about 3 1/2 weeks ago and only reason it was clean was because I called to complain but now our pool is turning green once again. This place is not the same as it was a year ago."

"This FILTHY pool is what Pinch A Penny of Saint Cloud, Florida calls a "Clean pool" and they charge your credit card monthly for (PICTURE 1). The prices continue to climb a lot without notification and they continue to drop cleaning items (skimmer basket, pool filter, netting the pool, brushing walls) from their packages without notification. In other words, more and more money with less cleaning included in the services. This place has gone down hill fast since they changed owners in the fall of 2022. Now they don't even balance the chemicals. The last time that our pool was serviced was 3 weeks ago, May 8, 2023 and today is May 28 2023. The pool is now turning green (PICTURES 2, 3, & 4). We went to get into the pool for Memorial Day Weekend and have a pool party, but we can't with the pool turning green. They have charged the credit card monthly for weekly cleaning services but aren't even showing up to clean the pool. This is a lot of money for a pool that we can't use because it is green. DON'T BE FOOLED BY THE OVERALL STARS. THINGS HAVE GONE DOWN HILL SINCE JAMES SOLD THE STORE. DON'T WASTE YOUR MONEY HERE! DOES ANYONE HAVE ANY ADVICE ON A POOL CLEANING SERVICE THAT WILL ACTUALLY CLEAN THE POOL?"