Premier Outdoor Living & Design: Outdoor Kitchen Store Palm Harbor Florida 30950 US Highway 19 North, Palm Harbor, FL 34684

"Excellent customer service. Bill was very helpful in our decor shopping!"

"Although a small job consisting of an outdoor kitchen being fit into about as tight of a space as possible, James, Tony & Crew did an awesome job. I especially liked the constant updates on the Contractor/Customer App with photos, messages and job progress. James was great to deal with during the planning and design phase. Tony was our Project Manager and answered every concern & question we had. Quality of work looks to be as good as we could ask for. Functional and beautiful to look at. Leaving us with a "care basket" at the end (shown in the pictures) is a nice touch. Overall, very happy with what they were able to accomplish when given so little room to give us an awesome outdoor kitchen."

"Short Version – Stay away from Premier Outdoor Living. They do not manage the project, they just hire the subcontractors and send them out to do the work with no supervision. We’ve had issues with every step of our project, and Premier points the finger at either us, the homeowner or the subcontractor without accepting any responsibility or coming out to supervise. Bottom line - they take your money, but they don’t manage the job. Our salesperson said our project would take about 3 weeks once the permits were obtained and they broke ground. They began work on November 26th, 2018. We just issued final payment on April 8, 2019 if that gives you any indication of the frustration and poor project management we’ve endured. Want more details on how a 3 week job turns into a 19 week (over 4 months!) job? Here you go: While large in scale, the project is essentially simple – construct a new patio, add a roof and birdcage, run electric to the hot tub, add two fans and an outlet along an exterior wall. We pointed out to the salesman, Rich, where we wanted the outlet to be, where the patio, roof, and screen would come to, exactly where the hot tub placement would be, and the two fans would (obviously) be centered across the span of the roof. • Birdcage structure had two work orders put in – one for bronze birdcage and one for white support poles. • Premier salesperson forgot the hot tub (even though we showed him exactly where we wanted it and showed him the dimensions) causing issues with the electric, paver installation, and fans/lighting • Premier didn’t look up electrical code until 60 days into project (too late to fix issues) o Their remedy for their negligence was to close the permit and come back after the fact and install the second fan illegally (this solution was offered by both the Project Manager and the Salesperson). We declined as we are paying for a professional company, not someone trying to circumvent code. • Pavers installed incorrectly (see Artistic Pavers review for details) • Screen enclosure – dripping rusty water on pavers, interior grade hinges installed, and sagging in the middle; we have requested this contactor not come back to our job site. More details can be provided, but not with word limits of this review. Long story short – if you’ve always wanted to pay a company a lot of excess money to take your checks, but not manage the project or the subcontractors, then hire Premier Outdoor Living. Make sure you have a lot of extra vacation time so you can come home to tell the subcontractors what needs done, and be sure to read up on code so you make sure the project can be completed legally. I highly suggest you take your business elsewhere. Working with Premier has been a terrible, very expensive experience; we would have been much better off hiring our own subcontractors since we were essentially onsite project managers for this whole project."

"Premier Outdoor Kitchens were great to work with. They built my vision of what my husband and I wanted in an outdoor kitchen/Tiki Bar/Dock Tail area. It is beautiful and functional in every way and if there was a problem with ANYTHING it was taken care of, if not immediately, in a timely manor. We love our out door kitchen and pretty much use it every single day and most evenings on the weekends! Thank you Premier Outdoor Kitchens!"