Einstein Bros. Bagels 19 North Federal Highway, Fort Lauderdale, FL 33301

"A casual breakfast and lunch spot. We came here for breakfast this morning. Bagels and our late's were really good. The manager came to our table to ask how our experience is going, also as we were leaving she was cleaning the tables smiled at us, asked us again how everything was, which I really appreciated and made me feel welcomed and wanting to come back"

"I have been going to Einsteins all my life, when i moved to south Florida, this is my closest Einsteins. I have never had an issue until this location. Today, i ordered my bakers dozen, the bagels did not taste as fresh as usual and were smaller than usual. When i went to check out the lady at the register did not allow me to enter my rewards number “because i already pressed card”, said they will not slice the bagels, and sighed when i asked for a receipt. I used manners and treated her with respect i do not understand why she could not do the same. This was not my first, nor second, experience with poor service at this location. Making me re-evaluate my whole perception of Einsteins as a whole. If anyone else has other bagel shop suggestions in the Fort Lauderdale area, please let me know."

"The location is hit or miss, more miss though. My orders are almost always wrong. I’m writing this review because I’m pissed. I went there this morning , ordered two Asiago bagels, lightly toasted with cream cheese and bacon, and a medium chai latte with almond milk. The bagels were burnt and there was no cream cheese. I had to throw away the bagel because it was so hard . Very disappointed. I will not be returning."

"Someone stole my pick-up order. I had to wait for the order to be remade. I was on a time crunch, which is why I ordered ahead and pre paid. After waiting for my order, I asked for butter for a bagel, and they had the nerve to say we have to charge you. I said even after you allowed someone to steal my order, you can keep that. There is no customer service here. Will not order from this store. Really charge me for butter after all that. Plus, food is sitting on a cart that no one's man's or identifies who is grabbing the order."

"It was now the third time my online order didn’t include the chips in a stapled back. This time I looked when I asked I was told that they didn’t know which type of chips I wanted! Clearly in the order it says but ignored me and wouldn’t provide mgr. I also left a message on a 800# and not received a callback. I am presently registered in the app. Just shows you they don’t care. Lucky their bagels are good. As far as the service and care. They fail big time. Sad."