Dunkin',

347 Yamato Road, Boca Raton, FL 33487

"fast service. Food is good. But the chai latte is disgusting! Hot and cold. Corporate needs to do something about it, like change vendors or the manufacturer. It's my favorite but I won't be ordering it from DD anymore."

"They are just rude! I had a mobile order but unfortunately had to leave because there line was almost on the street. I came back a hour late and told her my name for the order and that it was a mobile order. She rudely asked "WHAT COFFEE?" I informed the drive thru rep that it was a latte and told her exactly what was in it. At the window, the lady gave me a coffee and regular bacon and I told her it was supposed to be a latte and maple sugar bacon. She ROLLED HER EYES and snatched the coffee back. I told her that this location ALWAYS has a attitude. The rolling of the eyes continued. Moral of the story, I'm definitely not coming back. This location always has a attitude and if they can't hear you they are like "WHAT????"."

"This location is horrible! Do yourself a favor and go to any of the other surrounding locations. The staff is extremely rude and consistently messes up orders. The orders from my last three visits were all incorrect. If you bring it to their attention, they roll their eyes, snatch things out of your hands, and mumble under their breath. I ordered an iced latte with milk. They gave me a cup of milk with a thick layer of sugar on the bottom and no espresso. When I asked about the drink, the lady loudly sighed and said, "That's what you ordered, ma'am, so you're good to go." I explained that I ordered a latte with only milk. She snatched the drink out of my hand and looked at the ticket. When she realized I did order a latte, she rolled her eyes again and walked away. She eventually came back with a drink that was still all milk and said, "That's how it is here." When she handed me my food order, I noticed items were missing. When I tried to mention it, she yelled, "HUH?!" I tried to explain to her that not only did I have items missing from my bag, but there were extra items I did not pay for. She said, "No, ma'am, that's what you ordered." She then snatched the bag out of my hand and started rummaging through the bag, opening all the items, then took all the items I did not pay for out of the bag. She then threw the bag back at me. I said, "I still have items missing." She said, "Let me see the ticket again," then snatched the bag out of my hand again and walked away. The missing items were sitting on the counter. She picked them up, threw them in the bag, and then rudely gave me the bag and turned away from me. I wouldn't even give this location 1 star."

"Normally I stoped for my coffee on the way to work at the nearest Starbucks but I figured I’d give this Dunkin a shot since it’s closer to home. WHAT A MISTAKE ! I checked my order in line after receiving it since there were more than a few items. Before I even had the chance to inform the cashier that there was 1 item missing I was greeted as if I was at the lunch line of a prison. As if the money and time I spent there did not matter or had no value. This employee was greeted by me and treated with utmost respect. I wasn’t looking for anything for free I simply wanted the item that I ordered. She was so nasty about the whole situation I simply drove off before my morning got any worse. Terrible experience especially at 6:40am in the morning. I wouldn’t recommend anyone go there at that time if it means this employee will be greeting you at the drive through window. Lady that took my order was very nice but after that experience I’d spend the few extra bucks if even that and take a trip down the street to star bucks where you get served as a valued customer consistently."