Tulipan Bakery

"When I called to place this cake order, I senses there was a language barrier which is 1000% fine, but I did want to make sure the name on my cake was spelt correctly. I spelt out Brendan phonetically for the woman on the phone- b as in bravo, r as in Romeo, etc etc. it took about 6-7 corrections before we made sure BRENDAN was the name being written on the cake. Brendan was in fact on the order form- but my cake was made out to Bridan. I asked them to fix it, they said I’d have to go to their other location and they’d make me a new one, or I could come back tomorrow. The cake was for today. I asked for a refund and they offered me a partial refund (I paid $28 they gave me 15 back) and I could keep the cake. I accepted, but overall a disappointing experience. It’s for my adult boyfriend so it’s not a big deal, but I can imagine if a child had their name spelt incorrectly on their birthday cake they may be more upset, and the same goes for if this cake was for a more serious occasion."

"They make good selection of sandwiches and pastries. The issue with this location is that they are understaffed, I waited almost 20 mins to get a breakfast sandwich and the prices are higher than the average for this type of breakfast compared to other competitors. The staff is friendly, I can’t complain about them."

"Cold, hot food. Incredible staff and coffee. Great customers. I think it was just timing for me. I was a regular customer when I lived with in walking distance. Still the various items I ordered were not hot, and smaller than normal 10-3-2023 This visit .. missing items. Extra items. Most people didn't get what they wanted. Fast food. Friendly customers. Check your ORDER before you exit the business. Coffee tops don't fit properly and I went to work with the wrong order and coffee stains on my shirt and car seats...."

"I buy pastries there when I'm in town. They're delicious and fairly priced. I wish they'd put names or a description on them. It's frustrating for the girls there and me to keep asking what they are. The floor's often dirty. Employees could be more friendly. These things are easy to fix and can improve sales."

"Good selection of bakery items. Nice place to grab breakfast. Good selection of cakes as well. Friendly staff. Clean and fast service. Fresh orange juice."