Dunkin'

"I've been here 3x since they opened up. The manager (guy with a heavy accent) is rude as hell and the food is always cold, it looks like they just throw a piece of cold cheese straight from the fridge onto your sandwich and they never get the order right. I remember when I couldn't wait for Dunkin Donuts to open and now I'd rather pay Starbucks prices than to ever go there again."

"So bad. Very excited when it first opened since it's literally one minute from my house. Daughter and I have come here 6 times on our way to school, every time is a disappointment. Normally Dunkin Donuts are good, or at least consistent. But here, food orders are usually wrong, and EVERY SINGLE DRINK (no matter what type of drink) that we have ordered from this location have been awful...about half of them undrinkable. They have never sold me a cup of fresh coffee, no matter the time of day the coffee is always old and burnt. As a food service professional for most of my life, I can say with certainty that the problems in this store all stem from management. There is obviously no care about the product or customers, so there is no training of staff and therefore no pride or accountability from anybody on the team. What a waste. The store is in such a good location. The community could have used something of value in that spot."

"I like Dunkin but whoever was working today at 3:00pm needs to be replaced to save your stores reputation. The bagel I ordered was a hockey puck, I was told they couldn’t cook hash browns cause they didn’t have any, and the coffee was 95 percent cream. Your employee that was at the window was giving attitude. I hope your stores management team can deal with this situation."

"While the staff and food here are very good, I have one gripe that I feel like management should be aware of. In the past 2 weeks I have stopped by between 5:45-6pm to get a sandwich and have been told they don't have anymore hot food. Having supervised a fast food restaurant in the past, I know this is cue for "we're cleaning up for closing time." So, were this 15-20 minutes prior to the 7pm closing time, I'd understand. An hour early though, seems like staff just wants to go home. Its possible this is per management direction, however I doubt it that early. Again, they're all very friendly. Just seems like an area I would personally address were it my store."

"I ordered a macchiato. The ratio of coffee to milk was great. Usually Dunkin puts too much milk in, however this was just like it should be. The only problem was it was barely warm. This is a new crew here and I think they haven't figured out. You need to heat the milk up before you put it in the macchiato. I'll give these guys a chance to get started with serving the public because this location just opened. This is a great place for a Dunkin and I'm sure they'll get it fixed up soon. The place is all bright, clean and brand new. It's a great addition to our community here"