Starbucks 4761 Hodges Boulevard, Jacksonville, FL 32224

"Overall, the two Starbucks that I visit do a really good at being friendly, clean and in getting the orders right. The Starbucks on Hodges recently started to not have the stir sticks out available for the customer to grab one. It's the only store that does that. For me, I'm in a hurry to get in and out quickly, yet I have to stand there and wait for one of if the busy employees to be available to get one for me. Weird might I say. Convenience is important to the customer."

"I’ve just about had it with this Starbucks! The last two times I have come here, my food has taken well over 15 minutes to be ready. I know for a fact it does not take that long to heat up pre-made sandwiches so why does it take upwards of 20 minutes for it to be ready. The first time this happened I walked out without my food after asking the staff several times about it. This is now the second time this is happening and it is infuriating! I didn’t come to this location for a while after the first incident but now I will definitely not be returning. Edit: I managed to get my food after 20 minutes only to discover it was in the bags that have been sitting out for maybe five minutes by the ovens, so when I got my food it was cold! I immediately asked for new ones to be made. Unbelievably bad service at this location."

"I ordered an iced crème brûlée with almond milk and I got a drink of ice and water and flavored syrup. Can’t even drink it it’s so gross. How is this worth $7.00? There is no almond milk in this. The quality is just gone. Starbucks is not what it used to be."

"More than $7/PSL grande and they fill it 75%. Are you kidding me? One on L had whipped cream supposedly. On on R did not."