Southern Grounds & Co Jacksonville, FL 32218

"Flying out of Jacksonville and visited here for the first time today because my flight was delayed. I ordered a toasted bagel with cream cheese as well as the french toast crunch latte served hot. I asked for it with oat milk to make it dairy-free. The bagel was good, but the latte was the true star of the show. It was amazing, I've never had anything like it! Their drink menu was unique and I would definitely come back to try the other signature lattes they have. The pastries looked good as well, they were selling out of a lot of the items. The staff working was great. They were very friendly and my order came out in no time. It made waiting around in the airport a much more bearable experience. Highly recommend for a change of pace from the same national chains you see everywhere."

"With plenty of time before boarding a flight I chose this spot to have a quick bite and Latte. The person who took my order was lovely. The person who made my coffee looked and acted as if they were doing me a favor. Then waited for a chicken salad sandwich that appeared to be slapped together on a less than fresh roll. This location needs attention."

"Busy Monday morning at the Jax Airport. Maybe they should focus on coffee and their pastries. Spent far too much on this under performing Lox & Cream Cheese Bagel. The tomatoes are inedible and the two pieces of onion are disappointing. On top of it all, the long line of customers waiting to place and pick up their orders, had to listen to the gentleman behind the counter complain "there are too many coffee orders and not enough staff"."

"Bad service — I was craving some of their pastries but they refused to serve me. Their posted closing time is at 9 pm. I arrived at around 8:48 pm. There were some people ahead of me ordering coffee and paying, a few people looking at the display cases, and two people sitting and enjoying their coffee and pastries. The worker came to me and told me they were closed. I wanted to order a cookie — very simple to take out of the fridge and ring up — and asked the worker if I can just buy that. I wasn’t going to make him make me a coffee. The worker went to the back briefly and emerged. He finished the coffee orders of the people ahead of me. He allowed one couple to buy two water bottles and quickly rung them up. I was waiting quietly. Then he told me that his boss wouldn’t let him make any more orders and repeated that they’re closed (at 8:52 pm). Some flexibility and courteous service would be appreciated especially since the posted closing time was 9 pm and it wasn’t even 9 yet."

"-Nice verity of sandwiches and coffee. Both tasty and satisfying. Friendly and quick service. High priced! -Another visit. Coffee service speed could definitely be better. Food comes out fast. Almost like another barista station is needed. Otherwise a good choice when your only other option is the buck. -Been here multiple times now. Coffee station is better. Food prep, not so much. Nearly finished my coffee before I got my breakfast sandwich. 20mins… The sandwich was actually very good. Just don’t order any food if you’re pressed for time. Also the friendliness of the staff is lacking. -Food and drinks are pretty good. Went here twice in the last 2 weeks. First time the employee was talking to another about how they hate customers who are indecisive and order items without waiting to hear the options they have. Second time one of the employees was talking about being in a relationship and realizing they hate men. Actually had to interrupt that conversation to order. Almost turned around and left. Both time they talked as if customers couldn’t hear or see them. Just very odd and uncomfortable at times. -Getting better with food and drink delivery. Looks like they went to pretty much complete pushing buttons for coffee. Still not the friendliest group. Another visit: just straight up rude!! I ordered a drink and I get “we can’t make that” that’s after I approached the register and was just stared at by two employees, before hearing “yes?” And then when I get the alternative drink I ordered, it was placed on counter and that employee says nothing and walks away. Are we as customers an inconvenience!?"