University of Miami Hospital Cafe

"As far as the depends on the day. The staff are nice for the most part. The hospital is still using covid excuses for visitors. The rules are ridiculous! Only 2 visitors per room. The spouse or a parent should be able to stay at all times! Then two visitors in and out. It is dumb as most of the rooms are big enough. But okay. Today they didn't even allow all of us to go upstairs. 2 could go in the room and the others could have relaxed in the area outside the cafeteria on the 3rs floor. NO wasn't even allowed there. Had to wait downstairs, where there wasn't anywere with a table to sit and read, like the cafeteria has. How to treat people like a paycheck and rude. Oh your worried about your familu member to bad. Sit in front of the hospital like some homeless person. There is no reason the others shouldn't be able to go to the cafeteria, outside area. Just a power trip. UM the doctors are good. The administration? They are still in power trip covid mode. They are patienta as a pay check and do not worry about anything else. The 5 stars for service was for the nurses, the doctors, their market place and cafeteria were the nicest. They tried to be as helpful as possible. UM Hospital is lucky to have others that are amazing."

"My nurse was awsome but the cleanliness was Awful, Doctor's went to see me the day after i was admitted. I was admitted in the morning with a heart condition and Doctor's to check up on me the next day when i started batching. I'm giving 3 stars because my nurse was awsome."

"My wife was in the hospital for 2 days so I had the opportunity to eat here twice. They definitely are trying to upscale the café. The 1st day, I tried the gyro with a side Greek salad, just fair. The next day , I had 2 slices of pizza which was also just ok."

"The bathrooms in this hospital are atrocious. The maintenance staff are not doing their jobs. Soap and sanitizer dispensers are frequently empty. Paper towels empty and needing refills. Toilets are 20th century hand flushing instead of touchless. Waiting rooms constantly have garbage laying around. The parking lot hasn't been cleaned since it was built."

"I was in a life-threatening condition. UM hospital got me processed and into surgery within a few hours. The emergency room can be slow but that is understandable since they go by severity of case first. Surgery went very well the staff at the surgical ICU did a superb job taking care of me and finally getting me into a room."